Learning and Organisational Development Specialist

MAF International; Ashford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An international non-profit organization is seeking a Learning & Organisational Development Specialist to act as a strategic partner in diagnosing performance gaps and designing impactful learning solutions. This pivotal role will ensure that every development initiative strengthens the workforce and enhances overall performance. The position is based in Ashford, with options for remote work and requires strong facilitation skills and experience in learning programme management.

Qualifications

• Proven experience in consulting, instructional design, or learning programme management.
• Strong diagnostic and analytical capability to translate business goals into development interventions.

Responsibilities

• Diagnose capability and performance needs to recommend evidence‑based learning solutions.
• Design blended learning pathways and high‑quality materials for capacity building.
• Partner to build scalable virtual and e‑learning solutions enhancing accessibility.

Job description

Join Mission Aviation Fellowship and help transform how we deliver help, hope and healing to the world’s most isolated people by shaping the way our teams grow.

As our Learning & Organisational Development Specialist, you’ll be a strategic partner across the organisation - diagnosing performance gaps, designing impactful learning solutions, and equipping leaders to build a culture of continuous growth. In this pivotal role, you’ll ensure that every development initiative strengthens our people, enhances our organisational performance, and deepens the impact of our life‑changing mission.

Location: Ashford (Kent), with the option to work remotely and travel to the office bi‑weekly

Salary: to be discussed during interview

Responsibilities

• Diagnose capability and performance needs through strategic consultation, data analysis, and root‑cause assessment to recommend evidence‑based, adult‑learning solutions.
• Design blended learning pathways and high‑quality materials (briefs, storyboards, facilitator guides) aligned to organisational frameworks and competency requirements.
• Partner with digital learning to build scalable virtual and e‑learning solutions that enhance accessibility and learner experience.
• Facilitate workshops and capability‑building sessions, coaching leaders and internal facilitators to ensure consistent, high‑impact delivery.
• Evaluate learning effectiveness and ROI, defining success metrics, analysing impact data, and translating insights into workforce planning and continuous improvement.
• Strengthen organisational performance, culture, and mission alignment by supporting OD and talent initiatives, enabling leader‑owned learning solutions, and actively engaging in the spiritual life and values of MAF.

Qualifications, Skills & Experience

Education & Skills

• Workshop facilitation experience

Essential

• Proven experience in consulting, instructional design, or learning programme management.
• Strong diagnostic and analytical capability - able to translate business goals into development interventions.
• Skilled in facilitation (virtual and face‑to‑face) with diverse, multicultural audiences.
• Understanding of adult learning, coaching methodologies, and behavioural change.
• Excellent stakeholder engagement and influencing skills.

Desirable

• CIPD Level 5 or equivalent
• Coaching and mentoring level 3
• Experience in organisational development or change management.
• Knowledge of digital learning platforms (e.g., Litmos, etc.) and learning analytics.
• Exposure to leadership or culture transformation programmes.