Learning and Development Manager

Jackalope Digital LLC; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Unlimited Annual Leave Policy

Private healthcare and dental

Enhanced parental leave

Family-Friendly Flexibility & Flexible

Hybrid Working

Sanctus Coaching

Job summary

Faculty is seeking a Learning and Development Manager to design and scale the Fellowship’s end-to-end learning experience across regions. You’ll shape curriculum, mentor tools, and a train-the-trainer model under the Head of Talent Development to drive high-impact outcomes and sustainable learning systems.

You will lead modular content, data-driven pacing, and collaboration with SMEs, operations, and People Partners to minimise disruption while delivering quality rewards across cohorts globally.

Qualifications

• Proven experience designing, piloting, and scaling structured learning programmes for technical or early-career talent.
• Modern instructional design skills with hands-on experience.

Responsibilities

• Design and evolve the Fellowship learning experience across 8 weeks using data and feedback.
• Build scalable learning architectures and modular content for regional tracks and clients.
• Partner with SMEs, facilitators, and ops to translate performance gaps into learning paths.
• Establish train-the-trainer curricula and delivery standards for quality across cohorts.
• Collaborate with Ops, BU Leads and People partners to manage staff secondments.
• Create continuous improvement loops and reporting on fellow progression and mentor impact.
• Scope and deliver broader capability projects as strategic priorities emerge.

Tools

AI-assisted authoring tools

LXP platforms

Job description

Why Faculty?

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here.

We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.

Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.

AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen.

About the role

You will design the end-to-end learning experience behind our flagship Fellowship as it scales across new regions and cohorts as the Learning and Development Manager. Working closely with the Fellowship team, reporting into our Head of Talent Development, you will shape everything from core curriculum and mentor tools to building our train-the-trainer model and secondment pipeline. You will lead the transition to modular, scalable learning architecture, track high-impact outcomes, and take on emerging capability projects. This is an exciting opportunity to build sustainable, high-impact learning systems that directly empower top talent and drive Faculty’s growth.

What you'll be doing:

• Designing and evolving the Fellowship learning experience, refining the 8-week structure through data, feedback, and iterative pacing changes

• Building scalable learning architectures and modular content that seamlessly flex across regional tracks, client requirements, and future offerings

• Partnering directly with SMEs, facilitators, and ops coordinators to translate performance gaps into targeted learning pathways

• Establishing train-the-trainer curricula and delivery calibration standards to ensure consistent, high-quality facilitation across all cohorts

• Collaborate with Ops, BU Leads and People partners to ensure smooth secondments of staff to deliver fellowship program and minimise disruption to delivery teams

• Creating continuous improvement loops and reporting rhythms to evaluate fellow progression, mentor impact, and overall programme quality

• Scoping and delivering broader, non-Fellowship capability projects as strategic priorities emerge across the business

Who we're looking for:

• You bring proven experience designing, piloting, and scaling structured learning programmes for technical or early-career talent in fast-growth environments.

• You understand global learning dynamics, including how cultural nuances impact facilitators, mentors, and learners across international markets.

• You possess modern instructional design skills, with hands-on experience leveraging AI-assisted authoring tools or LXP creator platforms.

• You have a track record of building train-the-trainer models and setting robust delivery standards that maintain quality across multiple locations.

• You are experienced in secondment or mobility design, successfully navigating backfill strategies, incentive structures, and stakeholder buy-in.

• You thrive in ambiguous environments, comfortably managing cross-functional relationships, analyzing feedback loops, and taking ownership of emerging priorities.

Our Interview Process

1) Talent Team Screen (30 mins)
2) Hiring Manager Intro (60 mins)

3) Interview with Director of Operations, Fellowship (6 mins)

Our Recruitment Ethos

We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.

Some of our standout benefits:

• Unlimited Annual Leave Policy

• Private healthcare and dental

• Enhanced parental leave

• Family-Friendly Flexibility & Flexible working

• Sanctus Coaching

• Hybrid Working

If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

A note on AI: we're happy for you to use it for research and interview prep, but please don't use it to generate answers during live interviews. We also use an AI note-taker (Metaview) in interviews so interviewers can stay present (which you can opt out of just let us know,) and every application is reviewed by a human, never decided by AI.

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