Learning and Development Co-ordinator

DCBL (Direct Collection Bailiffs Ltd); Runcorn; On-site; GBP 30,000; Full time

Job summary

A rapidly expanding organisation in Runcorn is looking for a Learning and Development Co-ordinator to develop and implement training programs for employees. The role focuses on enhancing skills and fostering continuous learning. Strong organisational and communication skills are essential, along with a minimum of 3 years in training and development. This full-time permanent position comes with a competitive salary of £30,000 and various benefits including employee assistance programs and career progression opportunities.

Benefits

Competitive salary

30 days holiday

Employee Assistance Programme

Free parking

Career development opportunities

Qualifications

• 3+ years of experience in training and development (desirable).
• Excellent presentation, communication, and interpersonal skills.
• Strong organisational skills.

Responsibilities

• Develop and deliver comprehensive training programs.
• Create engaging training materials, including e-learning modules.
• Evaluate the effectiveness of training programs.
• Maintain an accurate training log and skills matrix.

Skills

Presentation skills

Communication skills

Interpersonal skills

Organisational skills

MS Office proficiency

Job description

Job Description

We have a new and exciting opportunity available for a Learning and Development Co-ordinator to join our award-winning, rapidly expanding organisation. This is a full-time, permanent position based at our head office in Runcorn, Cheshire. In return, you will receive a competitive salary between £30,000 per annum. There is also a benefits package in addition to your salary.

DCB Legal Ltd is a specialist in the provision of legal services relating to Civil and Commercial litigation, debt recovery, property, and High Court Enforcement disputes. We are not a full legal service provider, instead, we focus on providing a contemporary no fuss, bespoke legal service in our specialist field of debt recovery and litigation. Our client retention rate, coupled with recommendations and referrals, provides a solid foundation for organic growth. Working alongside our sister company DCBL, we have created an end-to-end possession, debt recovery and litigation service, which is second to none.

About The Role

As a Learning and Development Co-ordinator, you will be responsible for creating, updating and implementing training programs that enhance the skills and performance of our new and existing employees. You will play a vital role in fostering a culture of continuous learning and improvement within our organisation. You will be at the forefront of ensuring our commitment to excellence.

Benefits you will receive

• Salary £30,000 per annum.
• Hours of work 09:00 - 17:00
• Monday - Friday schedule (36.5 hours per week)
• Early finish Fridays
• Dress Down Fridays
• 30 days holiday (including Bank Holidays)
• Employee Assistance Programme
• Newly refurbished offices
• Free Mersey Gateway bridge pass
• Free parking
• Free tea and coffee facilities
• Free monthly lunch
• Company social events
• Full training provided
• Career development and progression opportunities
• Rapidly expanding multi-functional operation

Key Responsibilities

• Supporting the Training Lead to develop and deliver comprehensive training programs tailored to the needs of our debt recovery and litigation teams.
• Creating engaging training materials, including e-learning modules and presentations.
• Evaluating the effectiveness of training programs and making necessary adjustments.
• Maintaining an accurate training log and skills matrix with a full audit trail.
• Working collaboratively with the Quality Assurance team to identify skill gaps and provide guidance on improvement opportunities and training needs.
• Conducting horizon scanning, documenting all industry and regulatory changes that impact the organisation and its training materials.
• Building collaborative relationships with internal stakeholders to identify departmental training needs.
• Developing new and existing employee training materials to incorporate regulatory and industry changes and ensure compliance with requirements.

Qualifications

• 3+ years of experience in training and development (desirable)
• Excellent presentation, communication, and interpersonal skills.
• Strong organisational skills.
• Proficiency in MS Office applications.
• The ability to work effectively as part of a team, as well as independently.

Job Types: Full-time, Permanent

Benefits

• Company pension
• Free parking

Flexible language requirement

• English not required

Schedule

• Monday to Friday
• No weekends