Learner Engagement Assistant

Anglia Ruskin University; Writtle; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Generous holiday entitlement

Occupational pension scheme

Training and development opportunities

Travel to work scheme

Relocation package

Job summary

ARU Writtle campus is seeking a dedicated role to support the wellbeing, behaviour and attendance of learners. You will monitor attendance, intervene to boost engagement, and provide pastoral care within a positive, inclusive learning environment.

Experience in Further Education is desirable; you will bring a proactive, empathetic approach, manage a varied workload, and work with students, teaching staff and support teams.

Qualifications

• Experience in Further Education environment is desirable.
• Proactive and empathetic approach to supporting students.
• Ability to manage a varied workload and respond to issues around behaviour, attendance and welfare with sensitivity.
• Strong interpersonal skills and ability to build trust with young people.
• Adaptable and resilient — no two days are the same.
• Committed to promoting a safe, inclusive and supportive learning environment.

Responsibilities

• Monitor attendance patterns and support interventions to improve engagement.
• Provide pastoral care to students facing personal or academic challenges.
• Work with students, teaching staff and support teams to foster a positive learning environment.

Skills

Pastoral care

Interpersonal skills

Empathy

Communication

Behaviour management

Education

Two A levels

NVQ Level 3 or equivalent

Job description

About ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).

ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

At our ARU Writtle campus, we specialise in animal, environmental, agricultural and horticultural courses, for learners aged 16 to 18, adult learners, undergraduate and postgraduate levels.

About the Role:

Based at our Writtle College campus, you will play a key role in supporting the wellbeing, behaviour, and attendance of our learners. Working closely with students, teaching staff, and support teams, you’ll help foster a positive and inclusive learning environment. You will monitor attendance patterns, support interventions to improve engagement, and provide pastoral care to students facing personal or academic challenges. This role is vital in promoting a culture of respect, resilience, and responsibility across the college community.

With experience of working in a Further Education environment, you’ll bring a proactive and empathetic approach to supporting students. You’ll be confident in managing a varied workload, responding to emerging issues around behaviour, attendance and welfare with sensitivity and professionalism. Strong interpersonal skills and the ability to build trust with young people are essential. You’ll be adaptable and resilient - no two days will be the same - and committed to promoting a safe, inclusive and supportive learning environment.

To be successful in this role you will have two A levels or vocational qualification at NVQ level 3 or equivalent in relevant area, e.g. education, mental health or equivalent,or willingness to work towards this.

Informal enquiries can be made to Philip Grant at [e-mail]

Find out more about working with us and how we recruit.

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.

All appointments at ARU Writtle are subject to satisfactory pre‑employment checks, including a satisfactory Enhanced criminal records with Children’s Barred List check through the Disclosure and Barring Service (DBS). Further information can be obtained from https://www.gov.uk/disclosure-barring-service-check. Shortlisted candidates will be required to disclose any prior disciplinary action or investigation related to sexual misconduct or abuse.

This role is considered exempt from the Rehabilitation of Offenders Act 1974 andthe amendments to the Exceptions Order 1975, 2013 and 2020. Further information about filtering offences can be found in the DBS filtering guide.

We value diversity at ARU and welcome applications from all sections of the community.

In accordance with Home Office guidance and the Asylum, Immigration and Nationality Act 2006, ARU has a responsibility to ensure that all employees are eligible to work in the UK and in the role for which they have been recruited. Prior to their start date, the successful candidate will be asked to provide evidence of their right to work in the UK.

For candidates who do not currently have the right to work in the UK, ARU is a UKVI-licensed sponsor and may be able to provide sponsorship for eligible candidates appointed to skilled roles, subject to meeting the relevant immigration requirements. Eligibility for sponsorship will be assessed on a case-by-case basis.

Further information about UK immigration requirements and working in the UK can be found on the Home Office website.

Committed to being inclusive and open to discuss flexible working.

We reserve the right to close this vacancy once we have received sufficient applications.

Guidance Notes:

Please download the Job Description Person Specification for key requirements.