Leanring and Development Designer

Serco Group Plc; Bradley Stoke; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading defence services provider is looking for a Learning & Development Designer to create and maintain high-quality learning solutions. The role involves designing engaging digital and blended learning content, collaborating with teams, and ensuring quality standards. Candidates should have a strong grasp of eLearning design and excellent communication skills. This is a full-time position with a competitive salary of up to £40,000, offering flexible hybrid working arrangements, contributing to national defence efforts.

Benefits

Competitive salary and benefits

Comprehensive training and development

Contributory pension scheme

Qualifications

• Strong knowledge of eLearning design and digital learning tools.
• Understanding of blended learning and user-centred design.
• Excellent communication and organisational skills.

Responsibilities

• Design and create engaging learning content across various formats.
• Maintain the content library and ensure alignment with training needs.
• Work with SMEs and L&D team to implement training projects.
• Evaluate learning effectiveness using data and feedback.

Skills

eLearning design

LMS platforms

digital learning tools (e.g., Articulate, Rise, Vyond)

communication skills

stakeholder management

organisational skills

user-centred design

continuous improvement

Job description

Learning & Development Designer

We are recruiting for a Learning & Development Designer to join our Armed Forces Recruitment Service (AFRS) contract. This diverse role involves designing, developing, and maintaining high-quality learning solutions for AFRS civilian and service personnel. The role includes creating engaging blended learning, eLearning, videos, guides, workshops and systems training while ensuring alignment with Defence Systems Approach to Training (DSAT), business needs, and external quality standards.

Responsibilities

• Design and create learning content across digital, face‑to‑face, and blended formats.
• Maintain the AFRS content library and ensure materials support capability growth.
• Work closely with SMEs, delivery leads and the L&D team to scope, design, and implement training.
• Use and maintain the Defence Learning Environment (DLE), SharePoint and e‑portfolio systems.
• Ensure all learning meets DSAT methodology and external quality requirements.
• Evaluate and improve learning using data, feedback, and insights.
• Provide expert advice on learning design, user experience, and blended learning methods.
• Manage design projects within scope, time, and budget.

Qualifications & Experience

• Strong knowledge of eLearning design, LMS platforms, and digital learning tools (e.g., Articulate, Rise, Vyond, and DLE).
• Understanding of L&D models, blended learning, and user‑centred design.
• Excellent communication, stakeholder management, and organisational skills.
• Ability to work creatively, manage priorities, and drive continuous improvement.
• Commercial L&D experience desirable.
• Experience of DSAT is desirable.
• Ability to gain BPSS and SC clearance required; UK travel as needed.

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. This statement is part of our commitment to inclusive hiring.

What we offer

• A competitive salary and benefits package (up to £40,000 per annum + corporate benefits).
• Comprehensive training and development opportunities.
• A collaborative team environment with strong leadership.
• The chance to make a real difference in national defence outcomes.
• Up to 6% contributory pension scheme.

Location & Contract

Armed Forces Recruitment Service contract – 24 months, full time, hybrid working. Base is MOD Abbywood but requires travel to Army HQ Andover and working from home 2–3 days a week.