Lead, Workplace Experience & Front-of-House

ISS Facilities Services; Ovingdean; On-site; GBP 35,000 - 45,000; Full time

Job summary

A global facility management company is seeking a Workplace Experience Lead to oversee front-of-house operations and manage a diverse team. You will ensure high standards across all services, providing exceptional support to both the team and the client. Strong leadership and communication skills are essential, along with a proactive approach and experience in facility management. This role offers opportunities for career progression in a dynamic environment.

Qualifications

• Confident and professional demeanor is required.
• Ability to manage expectations and build relationships.
• Experience managing diverse teams.

Responsibilities

• Lead and manage the front-of-house team.
• Oversee meeting-room setups and hospitality services.
• Collaborate with clients to manage expectations.
• Coordinate with catering and cleaning teams.
• Ensure a safe and presentable office environment.

Skills

Excellent communication skills

Strong leadership skills

IT literacy

Proactive and solutions-focused

Education

IOSH or NEBOSH qualification (preferred)

Job description

A global facility management company is seeking a Workplace Experience Lead to oversee front-of-house operations and manage a diverse team. You will ensure high standards across all services, providing exceptional support to both the team and the client. Strong leadership and communication skills are essential, along with a proactive approach and experience in facility management. This role offers opportunities for career progression in a dynamic environment.