Lead Worker - South East Prevention

Thames Reach; Greater London; On-site; GBP 38,000; Full time

Job summary

A non-profit organization in London seeks a Lead Worker to join the South East Prevention team. You will provide critical support to vulnerable individuals facing homelessness, ensuring they access necessary services and accommodations. The ideal candidate has experience working with vulnerable populations and excellent organizational skills. Generous benefits include a 29-day holiday allowance and professional development opportunities.

Benefits

Generous holiday allowance

Pension contribution

Career development opportunities

Wellbeing support

Life assurance

Discount card and loans

Qualifications

• Strong commitment to providing a high standard of service.
• Experience supporting vulnerable adults to access services.
• Ability to coordinate multiple cases efficiently.

Responsibilities

• Provide rapid responses to referrals for homeless individuals.
• Establish likelihood of rough sleeping through risk assessments.
• Collaborate with partner agencies to ensure adequate client support.

Skills

Experience working with vulnerable adults

Excellent organisation and time management skills

Good communication skills

Strong IT skills

Tools

Outlook

Excel

Word

Job description

Role: Lead Worker – South East Prevention

Salary: £37,750 per annum

Contract: Fixed term until 11/01/2027

Hours: 37.5 per week

Location: Camberwell

Closing date: 07/12/2025

Interview date: 16/12/2025

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker we will make the best use of all your understanding, compassion and commitment

About us…

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Lead Worker to join the South East Prevention team.

Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

You will be:

• Providing a rapid response to referrals for people presenting as homeless across support services in the SE London region
• Using a risk assessment tool to establish likelihood of rough sleeping and delivering appropriate interventions
• Providing appropriate pathways, from signposting to community services through to short term casework or accommodation outcomes
• Work alongside partner agencies, including day centres and local authorities to ensure that clients are accessing appropriate support to access accommodation.
• Represent the team at multi-agency meetings
• Accurately record all work completed within given timeframes

You will have:

• A strong commitment to providing a high standard of service
• Experience working with vulnerable adults and supporting them to access services
• Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
• Good communication skills and confidence in public speaking when representing Thames Reach externally
• The ability to form strong working relationships with partner agencies, being able to challenge them when required
• Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Michael Murray, Area Manager at [e-mail]

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.