Lead Vehicle Damage Assessor – Impact & Uncapped Bonuses

ZIGUP plc; Gateshead; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Uncapped monthly bonus

Birthday day off

Life assurance

Vehicle-leasing schemes

Pension & Save-as-you-earn

Retailer discounts & cashback

Well-being services

Stream App benefits

Job summary

FMG Repair Services in Gateshead is seeking a Lead Vehicle Damage Assessor to drive leadership and hands-on estimating. You will collaborate with engineers and technicians, ensuring high standards of customer service and accurate assessments.

You will manage a range of vehicles, stay updated on repair methods, and contribute to a supportive team environment, with excellent bonus potential and career progression.

Qualifications

• Experience as Vehicle Damage Assessor, with leadership potential.
• Ability to produce detailed repair estimates.
• Knowledge of Thatcham and BSI standards.
• Strong communication with customers, engineers and insurers.

Responsibilities

• Inspect damaged vehicles and assess damage accurately.
• Produce electronic and manual repair estimates.
• Identify prescribed repair methods per standards.
• Liaise with insurers to gain repair authority.
• Communicate repair methods clearly to customers and team.
• Stay updated on repair methodologies and insurer requirements.
• Collaborate across departments to ensure high-quality returns.

Skills

Estimating skills

Team leadership

Insurer liaison

Customer service

Job description

FMG Repair Services in Gateshead is seeking a Lead Vehicle Damage Assessor to drive leadership and hands-on estimating. You will collaborate with engineers and technicians, ensuring high standards of customer service and accurate assessments.

You will manage a range of vehicles, stay updated on repair methods, and contribute to a supportive team environment, with excellent bonus potential and career progression.