Lead UX Researcher for Digital Wealth & Investments

J.P. Morgan; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial institution in the UK is seeking an experienced researcher to join their growing team. The role involves collaborating with various departments to enhance user experience and developing customer-led products and services. Candidates should have strong skills in exploratory and evaluative research methods, critical thinking, and problem-solving. A background in HCI or a related field is required, along with excellent communication skills. This position plays a vital part in shaping investment products and services.

Qualifications

• Experience with a range of exploratory and evaluative research methods.
• Strong critical-thinking and problem-solving skills.
• Ability to bring research insights to life across different stakeholders.

Responsibilities

• Work with teams to prioritize research opportunities in a fast-paced environment.
• Lead research plans and strategies.
• Conduct generative and evaluative research.

Skills

Exploratory research methods

Evaluative research methods

Critical thinking

Problem-solving

Communication skills

Interpersonal skills

Education

Bachelor’s degree in HCI or related field

Job description

A leading financial institution in the UK is seeking an experienced researcher to join their growing team. The role involves collaborating with various departments to enhance user experience and developing customer-led products and services. Candidates should have strong skills in exploratory and evaluative research methods, critical thinking, and problem-solving. A background in HCI or a related field is required, along with excellent communication skills. This position plays a vital part in shaping investment products and services.