Lead User Researcher - Public Sector & Government (Hybrid)

Netcompany; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology firm in Greater London is seeking a User Researcher with over four years of experience, particularly within the UK public sector. You will conduct user research, advocate inclusive practices, and align activities to inform decision-making. Benefits include a hybrid working model, 25 days of holiday, private medical care, pension contributions, and professional development support. The company values agility and flexibility, fostering an inclusive culture where everyone can excel.

Benefits

Hybrid working model

25 days holiday

Private medical health care

Pension contribution

Life assurance

Professional certifications support

Retail discounts

Qualifications

• 4+ years of experience in user research.
• Experience with GDS design principles in the UK public sector.
• Eligible for security clearance.
• Full right to work in the UK.

Responsibilities

• Conduct and supervise user research across multiple government projects.
• Align research activities with wider service propositions.
• Advocate for inclusive practices in service design.
• Synthesize research findings for diverse audiences.

Skills

User research

Inclusive practices

Data analysis

Presentation skills

Strategic insight

Agile practices

Job description

A leading technology firm in Greater London is seeking a User Researcher with over four years of experience, particularly within the UK public sector. You will conduct user research, advocate inclusive practices, and align activities to inform decision-making. Benefits include a hybrid working model, 25 days of holiday, private medical care, pension contributions, and professional development support. The company values agility and flexibility, fostering an inclusive culture where everyone can excel.