Lead Therapist

Bupa; Gateshead; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 days holiday

Enhanced pension

Travel cost support

Gym access discounts

Annual performance bonus

Bupa health insurance

Dental insurance option

Digital GP

Emotional wellbeing support

Family mental health line

Financial wellbeing channels

Carer support

Job summary

Lead Mental Health Therapist role at Bupa in Newcastle (Mindplace Newcastle) to guide a multidisciplinary team, deliver therapy, and ensure governance.

You will manage a clinical caseload, mentor clinicians, and work with operations to improve customer experience and service performance in a dynamic setting.

Qualifications

• Proven leadership experience in a clinical setting and ability to motivate teams through change.
• Supervisor training and experience in team development.
• Expertise in mental health therapies (CBT, counselling, psychology).
• Strong governance knowledge and ability to manage compliance.
• Agility to work at pace during growth and transformation.
• Excellent communication, influencing and decision-making skills.

Responsibilities

• Lead and inspire a multidisciplinary team of mental health clinicians.
• Deliver high-quality therapy sessions while managing a clinical caseload.
• Oversee clinical governance, audits and compliance.
• Mentor and develop clinicians on their professional journey.
• Collaborate with operations to enhance customer experience and business performance.
• Drive strategic initiatives and continuous improvement.

Skills

Leadership

Team development

Mental health therapies

Clinical governance

Agility

Communication

Education

Chartered Clinical or Counselling Psychologist

Accredited CBT Psychotherapist

Accredited Counsellor/Psychotherapist

Job description

Lead Therapist – Mindplace Newcastle

Location: Metrocentre, Gateshead, NE11 9YG
Contract: Permanent, Full-time (37.5 hours)
Hours: Flexibility required, including evenings and weekends as service needs
Salary: Competitive + excellent benefits

Shape the Future of Mental Health Care with Bupa

At Bupa, we reinvest our profits into delivering better healthcare for our customers. We’re looking for a dynamic and experienced leader to join us as Lead Mental Health Therapist, someone who can combine exceptional clinical expertise with strong leadership skills to drive excellence and innovation.
This is a unique opportunity to shape and influence the future of a brand-new, exciting service, bringing vision, agility, and adaptability to a rapidly evolving environment.

What You’ll Do

• Lead and inspire a multidisciplinary team of mental health clinicians, fostering a culture of collaboration and growth.
• Deliver high-quality therapy sessions while managing a clinical caseload.
• Oversee clinical governance, audits, and compliance to ensure best practice.
• Mentor and develop clinicians, supporting their professional journey.
• Work closely with operational teams to enhance customer experience and business performance.
• Adapt and respond quickly to changing service needs, driving strategic initiatives and continuous improvement.

What We’re Looking For

• Proven leadership experience in a clinical setting, with the ability to motivate and guide teams through change.
• Supervisor training and experience in team development.
• Expertise in mental health therapies (CBT, counselling, psychology).
• Strong clinical governance knowledge and ability to manage compliance.
• Agility and flexibility to work at pace and adapt during times of growth and transformation.
• Excellent communication, influencing, and decision‑making skills.

One of the following professional qualifications:

• Chartered Clinical or Counselling Psychologist (Doctorate, BPS & HCPC registered
• Accredited CBT Psychotherapist (Postgraduate Diploma, BABCP accredited)
• Accredited Counsellor/Psychotherapist (Level 4+ Diploma, BACP accredited, NCPS 'Professional' registrant or UKCP accreditation

Benefits:

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, covering mental, physical, financial, social, and environmental wellbeing. We support flexible working and offer a range of family‑friendly benefits.
Joining Bupa in this role, you will receive:

• Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell.
• Enhanced pension and life insurance.
• Support with travel costs via a season ticket loan or cycle2work.
• Discounted access to online gym sessions.
• Annual performance‑based bonus.
• Bupa health insurance as a benefit in kind.
• Option to join dental insurance scheme at a discounted rate.
• Access to our Digital GP platform on your mobile.
• Emotional wellbeing support.
• Access to family mental health line.
• Financial wellbeing channels.
• Support for carers.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.