Lead Technology Delivery Manager

UK Home Office; Glasgow; On-site; GBP 95,000 - 130,000; Full time

Job summary

UK Home Office is seeking a Lead Technology Delivery Manager to shape how Enterprise Services delivers critical technology products and services. You will lead across multiple teams, remove barriers, and build trusted relationships with senior stakeholders and delivery partners.

This highly influential role offers autonomy to shape portfolio governance, prioritisation, and assurance, helping leaders gain clarity to make informed decisions in a growing, complex delivery landscape.

Qualifications

• Experience leading teams across Agile and Waterfall environments.
• Experience delivering technology products through lifecycle.
• Proven ability to bring teams together around shared goals.
• Strong risk, issue and dependency management.
• Excellent stakeholder management with technical and non-technical audiences.
• Experience working with suppliers and monitoring performance.

Responsibilities

• Take ownership of delivery across multiple teams and ensure successful delivery in complex environments.
• Lead delivery within time and cost constraints with clear updates and governance.
• Build and enable high-performing teams across boundaries and disciplines.
• Identify and manage delivery risks with proactive mitigations.
• Build strong stakeholder relationships and engagement plans.
• Work proactively with suppliers to monitor performance and resolve issues.

Skills

Delivery leadership

Agile & Waterfall

Team coordination

Risk & dependency management

Stakeholder management

Supplier management

Job description

As a Lead Technology Delivery Manager, you’ll play a key role in shaping how Enterprise Services delivers critical technology products and services across the Home Office.

You’ll lead across multiple teams and a complex delivery portfolio, creating the conditions for high performance, removing barriers and building trusted relationships with senior stakeholders, suppliers and delivery partners.

Using data and insight, you’ll strengthen delivery disciplines, improve visibility of progress, risks and dependencies, and help teams work in a more joined-up and effective way.

This is a highly influential role with significant autonomy. You’ll help shape portfolio-wide governance, prioritisation and assurance, giving senior leaders the clarity and confidence they need to make informed decisions across a growing and increasingly complex delivery landscape.

Most importantly, this is an opportunity to make a lasting impact. You’ll help reduce fragmentation, strengthen consistency and support Enterprise Services to mature into a high-performing delivery organisation capable of delivering sustainably at scale.

If you’re an experienced technology delivery leader who enjoys working across complexity, influencing at senior level and improving how delivery works across multiple teams, we’d encourage you to read on and find out more.

What you will do

• Take ownership of delivery across multiple teams, ensuring technology products and services are delivered successfully in complex and ambiguous environments. Use and coach the most appropriate delivery approaches, helping teams solve problems, balance competing user needs and continuously improve performance.
• Lead delivery within agreed time and cost constraints, maintaining realistic plans and ensuring stakeholders receive clear, accurate and timely updates. Engage effectively with relevant governance and provide confidence around progress, issues and decisions.
• Build and enable high-performing teams, creating the conditions for effective collaboration across team boundaries. Monitor how teams are working together, identify barriers and resolve issues that could affect joined-up delivery.
• Identify and manage delivery risks, ensuring their impact and likelihood are understood and that effective mitigations are in place. Bring in specialist expertise where needed to support informed decision-making.
• Build strong stakeholder relationships, understanding different stakeholder groups, their priorities and their needs. Develop effective engagement strategies and support teams to deliver against them.
• Work proactively with suppliers, monitoring performance, resolving issues collaboratively and helping to strengthen supplier management processes across the delivery landscape.

What you will being (Essential Skills)

• Experience leading teams across different delivery approaches, including Agile and Waterfall, and helping teams select and apply the most appropriate methodology for the situation. You’ll be confident challenging teams to reflect, learn and continuously improve how they work.
• Strong experience delivering technology products and services through their lifecycle, coordinating activity across multiple teams and maintaining focus on successful outcomes.
• A track record of bringing teams together around shared goals, identifying where hand-offs, dependencies or ways of working are causing issues and taking action to improve collaboration.
• Strong risk, issue and dependency management skills, with the ability to identify, prioritise and manage these effectively in complex delivery environments.
• Excellent stakeholder management skills, with experience helping teams communicate effectively with both technical and non-technical audiences, managing expectations, resolving issues and strengthening relationships.
• Experience working with suppliers, including monitoring performance, addressing delivery concerns and working collaboratively to resolve problems.

Additional Information

Your CV and Personal Statement will both be assessed. Your Personal Statement should clearly evidence your experience against the essential skills, using the STAR method (Situation, Task, Action, Result). Make full use of the word count to create a comprehensive and compelling application. STAR - The STAR method | National Careers Service

Useful support on Home Office recruitment process including: Success Profiles tips video, Personal Statement tips, Video/Interview tips video - https://lnkd.in/er9kHw5V

Information on the Pay Framework Allowance (PFA) - https://lnkd.in/e3YnyGdG

Discover more about our work by watching this DDaT video https://lnkd.in/e4aHnawp

Please note - 3+ years UK residency is typically required to be eligible for SC Clearance and unfortunately, we cannot offer sponsorship.