Lead Technician

ServiceMaster Clean of Fraser Valley; Hanwell; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading restoration services firm in Hanwell seeks an Emergency Services Supervisor. This role involves coordinating and overseeing restoration services, responding as first responder to emergencies, and training technicians. Candidates must have relevant IICRC certifications and a valid driver's license. Join a team focused on providing extraordinary care during clients' times of need.

Benefits

Opportunity for Overtime

Paid Time Off

Opportunity for Advancement

Great Company Culture

Qualifications

• Required IICRC certifications: Water Restoration Technician, ASD, Fire & Smoke Technician, Applied Microbial Remediation certification.
• Valid Driver’s License and current driving history from DMV.

Responsibilities

• Professionally represent company principles of honesty and integrity.
• Establish and record the scope of work.
• Supervise Emergency Water, Fire/Smoke, and Mold Remediation services.
• Communicate with management & customers.

Skills

Emergency services response

Coordination and supervision

Communication with management and customers

Training and supervising technicians

Climbing ladders

Lifting at least 75 pounds

Working in confined spaces

Handling chemicals safely

IICRC certifications

Education

High School diploma or equivalency

Job description

BASIC FUNCTIONS: Responds to all activities of emergency services and oversees restoration services

KEY RESPONSIBILITIES

• Professionally represent the Paul Davis principles of honesty and integrity.
• Point person and first responder for every emergency loss.
• Establishes and records the scope of work to be accomplished.
• Coordinates and supervises work on Emergency Water Services (to include extraction, developing drying plans, and providing project documentation).
• Coordinates and supervises work on Emergency Fire/Smoke Services (to include deodorization, pack-outs, board-ups, and securing structure).
• Coordinates and supervises work on Mold Remediation (including demolition and cleaning).
• Coordinates and supervises work in the preparation and cleaning of carpets and furniture upholstery.
• Oversees Equipment Maintenance and expendables (to include maintaining
• MSDS sheets).
• Communicates with Management & Customers.
• Trains and supervises emergency services technicians and assistant technicians.
• Maintains relationship with adjusters and communicates with updates as needed.
• Performs on-call rotation as needed.
• Completes jobs successfully and obtains certificate of completion.
• Able to climb a ladder.
• Able to list at least 75 pounds.
• Able to work in confined spaces.
• Able to work around a variety of chemicals without any adverse reaction or sensitivity.
• Required IICRC certifications: Water Restoration Technician, ASD, Fire & Smoke Technician, Applied Microbial Remediation (PDR Certification), Carpet & Upholstery Technician (PO Certification)
• Required High School diploma or equivalency, valid Driver’s License, copy of current driving history issued by DMV

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Our Mission:

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Opportunity for Overtime

Paid Time Off

Opportunity for Advancement

Great Company Culture

In my job, I find stability, flexibility, personal development, and fulfillment. I have recommended Paul Davis as a place to work and will continue. Because the nature of our business is helping people, I find a trend of people who care a lot about their work, both at a franchise level and the corporate level.