Lead Technical Program Manager - Payments - AI Transformation - Vice President

Aumni; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

J.P. Morgan is seeking a Project Manager within the Chief Data & Analytics Office (CDAO) to drive Payments AI transformation initiatives.

You will oversee end-to-end delivery of strategic changes, coordinating with Product and Technology teams to implement new solutions, operating models, and processes aligned with data for the firm. The role focuses on evolving payments products in an AI-enabled landscape, building governance, and tracking results while engaging senior stakeholders across

Qualifications

• Experience delivering strategic change for business products.
• Ability to lead cross-functional teams in a matrixed environment.
• Excellent communication of complex ideas to stakeholders.
• Experience using AI tools in a payments/analytics context.
• Strong agile delivery in productized environments.

Responsibilities

• Lead strategic change projects end-to-end from initiation through to delivery.
• Partner with Product and Technology teams to oversee design, development, testing, and implementation.
• Develop and communicate the project roadmap and priorities to stakeholders.
• Establish governance to oversee delivery of the project roadmap.
• Manage cross-functional teams to deliver outcomes.
• Design and track project success measures aligned to goals.
• Identify and manage risks, issues and dependencies.
• Ensure project data is represented in systems of record.
• Develop and maintain relationships with stakeholders.
• Lead high-performing cross-functional teams toward milestones.

Skills

Industry experience

AI tools

Strategic change

Complex project delivery

Cross-functional leadership

Influence across levels

Leadership skills

Strong communication

Agile delivery

Education

BS/BA degree

Job description

The Chief Data & Analytics Office (CDAO) team for Global Banking and Payments is responsible for the strategy, governance, architecture, and delivery of data and analytics solutions for Corporate Investment Banking and Payments businesses. We are focused on harnessing data to drive innovation and growth, unlocking client value, and positioning the franchise to lead in a rapidly evolving AI-enabled landscape.

As a Project Manager in the Chief Data & Analytics Office (CDAO) team, you will be responsible for managing key Payments AI transformation initiatives across the group. You will lead the delivery of new and enhanced products, solutions, operating models and processes aligned to data across the Firm. You will project manage these initiatives from initiation through to completion, including planning, governance and delivery co-ordination with Product and Technology teams as well as other relevant firmwide groups.

This position will play a crucial role in the evolution of the Firm’s payments products to meet the challenges and opportunities presented by the advent of novel AI solutions.

Job Responsibilities

• Lead strategic change projects end-to-end from initiation through to delivery, ensuring adherence to required timelines, budgets, and quality standards
• Partner with Product and Technology teams along with other relevant firmwide groups, to oversee the design, development, testing, and implementation of strategic solutions
• Develop and communicate the project roadmap and priorities to key stakeholders and senior management
• Establish appropriate governance to oversee delivery of the project roadmap, ensuring appropriate stakeholder engagement and alignment throughout
• Manage cross-functional teams across the firm and drive accountability with Lines of Businesses, Corporate Functions and firmwide stakeholders to deliver expected outcomes
• Design and track appropriate project success measures and metrics aligned to organizational goals, and communicate progress on these to stakeholders
• Identify and manage emerging project risks, issues and dependencies - proactively addressing potential roadblocks and implementing contingency plans to maintain momentum
• Ensure project data is correctly represented in the appropriate systems of record
• Develop and maintain deep relationships with stakeholders across the firm
• Lead high performing cross functional teams and effectively drive these teams towards delivery milestones

Required qualifications, capabilities, and skills

• Strong industry experience
• Experience with using AI tools
• Experience managing strategic change for business products
• Demonstrated ability to manage the delivery of complex change projects
• Ability to build consensus and deliver projects in a highly collaborative, cross-functional and matrixed environment
• Ability to influence people at all levels across a broad variety of functions
• Excellent leadership skills – of projects and delivery teams/squads
• Strong communication skills and ability to articulate complex ideas / challenges effectively
• Strong agile delivery experience in a productized environment

Preferred qualifications, capabilities, and skills

• A product delivery and/or data and analytics background
• Experience and technical knowledge of AI, payments, data platforms, cloud
• BS/BA degree or equivalent experience in Technology, Data Science, Engineering or other related area

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Promote payments data initiatives, delivering new products, solutions, operating models and processes with cross functional teams.