Lead Technical Program Manager - Digital Enablement

JP Morgan Chase; Glasgow; On-site; GBP 62,000 - 102,000; Full time

Job summary

JPMorganChase is seeking an experienced Technical Program Manager to lead end-to-end delivery of Identity & Access Management platforms within the Commercial & Investment Bank. You will manage a geographically distributed team and partner with Product Owners to translate requirements into clear delivery plans.

The role requires deep experience in large-scale technical programs, agile delivery, and stakeholder leadership across multiple time zones, including US and India.

Qualifications

• Formal training or certification on technical program management concepts and advanced experience.
• Experience leading complex, large-scale technology programs within a matrixed organization with ownership of delivery across multiple workstreams.
• Proven ability to manage and lead large, geographically distributed teams with high-performing delivery cultures.
• Technical fluency to engage with engineering on architecture, release coordination, and trade-offs.
• Hands-on experience with agile delivery practices and Scrum cadence using JIRA for backlog management and planning.
• Advanced stakeholder management and communication to influence senior leaders across cross-functional teams.
• Ability to break down complex objectives into executable delivery plans.
• Experience delivering programs within Identity & Access Management or cybersecurity domains.
• Familiarity with financial services tech environments and regulatory/operational context.
• Experience managing client-facing technology engagements with business stakeholders.
• Experience coordinating teams across US and India for delivery.
• Experience using AI/automation tooling to drive governance and reporting.

Responsibilities

• Lead end-to-end product delivery across Identity & Access Management platforms for a Commercial & Investment Bank.
• Manage and develop geographically distributed teams to foster accountability and collaboration.
• Partner with Product Owner to translate requirements into delivery plans with milestones and dependencies.
• Own delivery execution for a key client engagement with cross-team coordination.
• Drive agile practices including Scrum cadence, sprint planning, backlog management, and retrospectives with JIRA.
• Identify and mitigate risks and dependencies, implementing contingency plans to protect timelines.
• Coordinate cross-functional releases across distributed engineering teams for readiness and alignment.
• Leverage AI-assisted tools to streamline program reporting and data-driven insights for leaders.
• Build strong relationships with senior leaders and engineering teams to influence decisions.

Skills

Tech program mgmt

Cross-functional leadership

Stakeholder management

Distributed teams

Agile delivery

Architecture basics

Education

Technical Program Management Certification

Tools

JIRA

Job description

Salary: £62,000 - 102,000 per year

Requirements

• Formal training or certification on technical program management concepts and advanced applied experience
• Demonstrated experience leading complex, large-scale technology programs within a matrixed organization, with ownership of delivery across multiple concurrent workstreams
• Proven ability to manage and lead large, geographically distributed teams, with a track record of building high-performing, collaborative delivery cultures
• Technical fluency sufficient to understand engineering requirements, assess technical dependencies, and engage credibly with engineering teams on architecture, release coordination, and delivery trade-offs
• Hands‑on experience with agile delivery practices and scrum cadence, including proficiency with tools such as JIRA for backlog management, sprint planning, and delivery tracking
• Advanced stakeholder management and communication skills, with demonstrated ability to influence senior leaders and drive alignment across cross-functional teams
• Demonstrated ability to apply structured analytical reasoning to break down complex business and technical objectives into manageable, executable delivery plans
• Experience delivering programs within Identity & Access Management or a related cybersecurity or platform engineering domain
• Familiarity with financial services technology environments and the regulatory and operational context in which they operate
• Experience managing client-facing technology engagements, including requirements coordination and delivery execution in partnership with business stakeholders
• Prior experience leading delivery across teams distributed across the United States and India, with an understanding of the coordination and communication practices that drive success in that model
• Experience using enterprise-authorized AI and automation tooling to drive efficiency in program governance, reporting, and release management

Responsibilities

• Lead end-to-end product delivery across a suite of Identity & Access Management platforms, ensuring programs are executed on time, within scope, and aligned to business objectives across the Commercial & Investment Bank
• Manage and develop a geographically distributed team, fostering a high-performance culture built on accountability, collaboration, and continuous improvement
• Partner with the Product Owner to gather, refine, and prioritize requirements, translating them into clear delivery plans with defined milestones, dependencies, and success criteria
• Own delivery execution for a key client engagement, coordinating across engineering, product, and business stakeholders to ensure commitments are met and risks are proactively managed
• Drive agile delivery practices across the team, including scrum cadence, sprint planning, backlog management, and retrospectives, using tools such as JIRA to maintain delivery visibility
• Identify, assess, and mitigate program risks and technical dependencies, implementing contingency plans to maintain momentum and protect delivery timelines
• Coordinate cross-functional releases across distributed engineering teams, ensuring technical readiness, stakeholder alignment, and smooth deployment
• Leverage enterprise-authorized AI-assisted tools to streamline program reporting, enhance planning accuracy, and deliver clear, data-driven insights to senior stakeholders
• Build and maintain strong working relationships with senior leaders, product owners, and engineering teams, influencing decision-making and driving alignment across a complex stakeholder landscape

Technologies

• AI
• JIRA
• Product Owner

More

We are JPMorganChase, a global leader in financial services and a first-class business serving prominent corporations, governments, wealthy individuals, and institutional investors. This role sits within our Digital Enablement, Payments Technology team in the Commercial & Investment Bank, supporting a suite of products used across our commercial and investment banking businesses. Our team spans Plano, Houston, Jersey City, and India, and we value clear, consistent leadership across time zones and functions. We are committed to building trusted, long-term client partnerships and fostering a diverse, inclusive workplace. The role is full time.

last updated 37 week of 2026