Lead Support Worker

Home Group; Winchester, Eastleigh, New Forest; Hybrid; GBP 26,000; Full time

Job summary

A leading social care organization in the UK is seeking a Lead Support Worker to manage support planning and coordinate staff in providing person-centered care. The ideal candidate will have experience in supported housing and a passion for helping others achieve independence. This role offers competitive pay and generous benefits including 34 days of leave and a health cash plan.

Benefits

Matching pension contribution

Life insurance

Instant pay access

Family friendly policies

Health cash plan saving over £1140 per year

Qualifications

• Experience assessing referrals and coordinating support.
• Experience working autonomously in challenging situations.
• Must have an Enhanced DBS with barring list.

Responsibilities

• Lead support planning and coordinate Support Workers.
• Manage caseloads and balance various responsibilities.
• Support customers with daily living tasks.

Skills

Passion for supporting others

Ability to work under pressure

Experience in supported housing

Job description

Job Description

Lead Support Worker - (251764)

Description

Lead Support Worker

Pay £13.21 per hour (£25,838 per annum) plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full or part time (37.5hpw), across 7 days per week to include some bank holidays and weekends.

We can’t offer CoS

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do

Lead support planning and coordinate our Support Workers to deliver person-centred support.

Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.

Support Customers with daily tasks like budgeting, cooking and attending appointments.

Work with multi-agency teams to safeguard and empower our customers

Help customers build independence and prepare for their move‑on into the community

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have

Passion and experience in supporting others ideally in a supported housing setting

Experience assessing referrals and coordinating support

The ability to work under your own initiative, remain calm under pressure and have a resilient approach

8 week rolling rota covering 7 days per week, currently including 2 weekends in 8, with some early 9‑5 shifts, some middle 10‑6 shifts and some late 11‑7 shifts.

Our service is staffed from 9am‑7pm weekdays and 10am‑6pm weekends and bank holidays

You will be based at our Lymington Site, with regular travel to our Hythe site, and occasional travel across the rest of the patch, covering New Forest, Winchester, Eastleigh and Test Valley

You need an Enhanced DBS with barring list (we pay for that)

A vehicle insured for business use (and a license!), we’ll pay for any business mileage

What’s in it for you

Matching pension contribution (up to 7% and life insurance of 3x basic salary)

Instant pay access with Stream

Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support

34 days leave, rising to 39 (this includes bank holidays and a “me day”)

Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more