Lead Support Worker

Home Group; St Albans; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading support organization in St. Albans is seeking a passionate Lead Support Worker to coordinate person-centred support for individuals with complex needs. This full-time role offers competitive pay of £25,838 annually and generous benefits, including up to 39 days of leave and a health cash plan. Ideal candidates should have relevant experience and a Level 3 Diploma in Care or be willing to obtain one.

Benefits

34 days leave, rising to 39

Health cash plan saving over £1140

Matching pension contribution up to 7%

Instant pay access

800+ discounts on various services

Qualifications

• Passion and experience in supporting others ideally in a supported housing setting.
• Experience assessing referrals and coordinating support.
• Enhanced DBS with barring list required.

Responsibilities

• Lead support planning and coordinate our Support Workers.
• Balance support, safeguarding, admin and meetings.
• Help customers with daily tasks like budgeting and cooking.
• Work with multi-agency teams to safeguard customers.
• Support customers in building independence.

Skills

Experience in supporting others

Ability to work under own initiative

Calm under pressure

Team coordination

Education

Level 3 Diploma in Care or equivalent

Job description

Job Description

Lead Support Worker - ( 251766 )

Description

Lead Support Worker

Earn £25,838 per annum, £13.21 per hour, plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full time (37.5 hpw)

St. Albans

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do

• Lead support planning and coordinate our Support Workers to deliver person-centred support
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi-agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move‑on into the community

This is more than a job, it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have

• Passion and experience in supporting others ideally in a supported housing setting
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Experience assessing referrals and coordinating support
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach
• Working Monday to Friday from 9:00 am to 5:00 pm
• You need an Enhanced DBS with barring list, and we pay for that.

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more