Lead Support Worker

Home Group; Exeter; On-site; GBP 26,000; Full time

Job summary

A community support organization in Exeter is seeking a Lead Support Worker to support customers with complex needs related to homelessness. You will create support plans, assist with daily activities, and promote independent living skills. The ideal candidate is passionate about helping others, has strong communication skills, and is resilient. This role offers flexible working hours, an excellent training package, and a caring work environment.

Benefits

34 days leave

Paid time off for volunteering

Matching Pension contributions

Health cash plan

Career development and training

Supermarket discounts

Qualifications

• Experience in creating person-centred support plans.
• Ability to coordinate and assess customer referrals.
• Resilient and calm under pressure.

Responsibilities

• Create support plans and coordinate a small team.
• Assist customers with daily activities promoting independence.
• Conduct risk assessments and support planning.

Skills

Supporting customers

Attention to detail

Communication skills

Teamwork skills

Tools

Strong IT skills

Job description

Lead Support Worker (Support Coordinator)

Exeter, Devon

1 x Permanent and 1 x 12 months secondment, full time (37.5 hours per week)

On 4 week rolling rota, including evenings and weekends.

Pay £13.21 per hour (£25,838 per annum)

We can only consider candidates with an existing right to work in the UK

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As a Lead Support Worker, you'll support customers with complex needs related to street homelessness, helping them develop skills for independent living in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

What’s in it for you?

• 34 days leave (including bank holidays and a "me day")
• Paid time off for volunteering
• Matching Pension contributions (up to 7% with life assurance up to 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
• Colleagues really matter to us, that's why we are the 10th Best Place in the UK for Wellbeing

Typical Day as a Lead Support Worker (Support Coordinator)

• Create support plans with customers and coordinate a small team.
• Assist customers with daily activities (meal prep, shopping, budgeting, etc.), promoting independent living skills.
• Conduct risk assessments, support planning, goal setting, and reviews.
• Enjoy meaningful interactions with customers and colleagues.
• You’ll go home each day knowing you’ve helped change our customers' lives for the better, working for one of the top ten Great Places to Work in the UK!

You Bring

• Passion for supporting customers and attention to detail.
• Experience in creating person-centred support plans and guiding colleagues.
• Ability to coordinate and assess customer referrals.
• Ability to work independently, calm under pressure, and resilient.
• Flexible, caring, and effective teamwork skills.
• Strong communication skills.

Our Team

Looking for a job where you truly belong? Bring your uniqueness, brilliant skills, and awesome experience to deliver amazing things for our customers. Join our diverse team, who are here to support you as you make yourself at Home!

Job Details

• Flexible working hours in an agreed pattern.
• Flexibility to meet customer needs, which may require adapting start or finish times occasionally.
• Strong IT skills required.
• Enhanced DBS check covered by the organization.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [e-mail].

South West Supported Portfolio 2