Lead Specialist, Data Center Critical Facilities Engineer VI (Day shift)

TN United Kingdom; Slough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Lead Critical Facilities Engineer to join their Operations team in Slough. This role involves managing site operations, engaging with stakeholders, and providing technical support during incidents. The ideal candidate will have strong organisational skills, a customer-focused mindset, and experience in technical leadership. Join us to shape the future of our operations in a dynamic environment.

Qualifications

• Proven ability to act as a technical lead during incidents.
• Strong organisational skills and experience in planning projects.

Responsibilities

• Supports IBX manager and site supervisors in daily operations.
• Acts as customer-facing representative alongside the CFE supervisor.
• Provides technical support during incidents.

Skills

Organisational Skills

Customer-focused Mindset

Technical Leadership

Job description

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Lead Specialist, Data Center Critical Facilities Engineer VI (Day shift), Slough

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Client:

Equinix

Location:

Slough, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

bc33cf8d1dc3

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

Description

We are excited to announce an incredible opportunity for a highly skilled specialist to join our Operations team as a Lead Critical Facilities Engineer (CFE Level VI). This day-time role is perfect for someone eager to contribute to the development of innovative concepts and techniques within our Data Centres. As an ambassador for your site and the Campus, you will proactively engage with all levels of UK and Global stakeholders to continuously improve our critical facility operational performance and customer experience.

Do you thrive on tackling complex assignments? Are you equipped with the skills and self-motivation necessary for independent action? If so, you could be the key player we’re looking for! In this position, you will support our team while driving change and developing new ideas that will shape the future of our operations.

Role Scope:

• Management Structure & People Management
• Serves as second point of contact when IBX manager or supervisor is unavailable.
• Supports IBX manager and site supervisors in daily operations and coordination.

Site Operations & Project Involvement

• Heavily involved in site phase build activities and switching schedules to meet project requirements.
• Responsible for writing, planning, and scheduling major project work and liaising with vendors.
• Coordinates project timelines, secures vendor dates, and ensures customer notifications are issued.

Customer Interaction

• Acts as customer-facing representative alongside the CFE supervisor/manager.
• Attends and contributes to Customer MBRs and key customer meetings.
• Acts as an escalation point during major incidents.

Incident Management

• Provides technical support during incidents — directs team to failed components and guides response.
• Supports the incident management process, collaborating closely with supervisors & IBX Manager during incidents to ensure coordinated team response.
• Acts as technical support for the entire team — from apprentices to senior roles.

Additional Responsibilities

• Supports hiring process as a technical assessor in interviews.
• This is a Monday–Friday role with flexibility to cover incidents and provide broad team support.

• Recognized for bringing significant technical value and support across multiple levels of the team.

Who You Are?

• Proven ability to act as a technical lead during incidents, confidently directing teams and troubleshooting complex issues.
• Strong organisational skills and experience in planning projects, including vendor management and customer communications.
• Collaborative and approachable — able to provide support and mentorship across all levels, from apprentices to senior team members.
• Customer-focused mindset with experience participating in customer meetings, MBRs, and acting as a key contact.
• Comfortable operating in a fast-paced environment with responsibility for technical oversight.
• Flexible and solutions-oriented, able to step in when required and support the wider management team.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing the relevant form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national or ethnic origin, or other protected statuses.