Lead Solutions Engineer (Dutch/Swedish)

SmartRecruiters, Inc.; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Freshworks is seeking a self-motivated Lead Solutions Engineer to complement our Pre-Sales team. You will play a critical role by being the technical expert that helps the sales team with new business opportunities as well as consulting or selling to the most strategic prospects and accounts at Freshworks.

Lead Solutions Engineers are responsible for articulating our value proposition, architecting technology solutions and offering thought leadership to both business and technical audiences.

Qualifications

• Native level written and oral Dutch or Swedish.
• Experience in mid-market and Enterprise sales cycles.
• Experience with ITSM/ITIL and cloud infrastructure.
• Strong stakeholder and communication skills.

Responsibilities

• Work with regional sales teams to convert prospects to customers.
• Deliver bespoke technical product demonstrations at client meetings, webinars and events.
• Deliver product messaging to highlight Freshworks value proposition through whiteboard and slide presentations.
• Respond to customer questions and requirements and perform complex workflow analyses.
• Convey customer requirements to central product management.
• Advocate for the brand and promote product solutions to prospects and customers.
• Collaborate with sales, product management and client services to execute sales strategy.
• Train sales teams on Freshworks products, technical aspects and new features.

Skills

Dutch

Swedish

ITIL/ITSM

SaaS

Pre-sales

Job description

Freshworks is seeking a self-motivated Lead Solutions Engineer to complement our Pre-Sales team. You will play a critical role by being the technical expert that helps the sales team with new business opportunities as well as consulting or selling to the most strategic prospects and accounts at Freshworks.

Lead Solutions Engineers are responsible for articulating our value proposition, architecting technology solutions and offering thought leadership to both business and technical audiences.