Lead Site Reliability Engineer - Vice President

J.P. Morgan; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global financial institution is seeking a Lead Site Reliability Engineer to enhance application reliability and stability. You will lead initiatives based on data analytics, support major incidents, and mentor team members. Ideal candidates possess advanced system design knowledge and proficiency in programming languages such as Python and Java. Experience with AWS and popular observability tools is a plus.

Qualifications

• Deep knowledge of reliability and performance best practices.
• Proficiency in at least one programming language.
• Experience with troubleshooting networking technologies.

Responsibilities

• Lead initiatives to improve service reliability.
• Act as the main point of contact during incidents.
• Document and share technical knowledge.

Skills

Site reliability best practices

Data-driven analytics

Python

Java Spring Boot

Docker

AWS

Education

Formal training or certification on system design concepts

Tools

Grafana

Dynatrace

Prometheus

Datadog

Jenkins

GitLab

Terraform

Job description

Overview

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platforms team, youhold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

Responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Formal training or certification on system design concepts and proficient advanced experience
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
• Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
• Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
• Experience with troubleshooting common networking technologies and issues
• Ability to identify and solve problems related to complex data structures and algorithms
• Drive to self-educate and evaluate new technology
• Ability to teach new programming languages to team members

Preferred qualifications, capabilities, and skills

• Experience with AWS and Python