Lead Service Engineer Water Equipment

Vector Recruitment Solutions; City Of London; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading water consultancy in the UK is seeking a dedicated Lead Service Engineer to ensure optimal performance of water treatment systems. The role involves servicing equipment, leading projects, and providing technical support. Applicants should have over 3 years of experience, strong problem-solving skills, and a commitment to Health & Safety compliance. This position offers a competitive salary of up to £50,000 per annum plus benefits, with the opportunity for travel across the UK.

Benefits

Competitive salary

25 days annual leave

Electric Car Scheme

Enhanced pension

Employee recognition schemes

Qualifications

• 3+ years experience servicing water treatment equipment.
• Strong technical problem-solving capabilities.
• Demonstrable leadership experience.

Responsibilities

• Service and maintain water treatment systems.
• Diagnose technical issues and execute solutions.
• Lead installation projects for water equipment.

Skills

Water treatment servicing

Technical problem-solving

Leadership

Communication

Process development

Health & Safety compliance

Training and mentoring

Job description

Job Title: Lead Service Engineer – Water Treatment & Equipment
Location: London (with national travel, working away, some night and weekend work when operationally necessary)
Salary: Up to £50kpa depending on experience + Vehicle + Package
Contract Type: Full-time, Permanent

Due to the nature of the role, sponsorship is not available.

About Our Client

Our growing client, a market leader in testing, inspection, and certification services across the UK, is seeking a dedicated Lead Service Engineer to join their Environment & Safety Division within the Water Consultancy & Equipment (WEQ) Team. This team provides crucial services including statutory water hygiene tasks, chemical analysis, and the service, repair and maintenance of essential water treatment equipment such as Reverse Osmosis Units and Water Softeners. You will play a vital role in upholding their reputation for world-class service and technical excellence across major UK client sites.

The Opportunity

This is a fantastic opportunity for an experienced Service Engineer ready to step into a leadership and technical expert role. You will be instrumental in ensuring the optimal performance of complex water treatment systems while driving continuous improvement within the engineering team. Your expertise will directly contribute to building a safer and more sustainable world.

Benefits

• Competitive salary and comprehensive benefits package.
• 25 days annual leave with the option to buy more.
• Electric Car Scheme (where applicable).
• Enhanced company pension and life assurance.
• Employee Recognition Schemes and a family-friendly support system.
• Employee benefits and discounts app, and Employee Assistance Programmes.

Key Responsibilities

• Equipment Servicing & Maintenance: Service and maintain comprehensive water treatment systems including Softeners, Reverse Osmosis Units, Ozone Units, Side Stream Filtration Units, UV Units, and Dosing Units.
• Technical Problem Resolution: Diagnose technical issues and execute remedial solutions for water treatment equipment to ensure optimal performance.
• Project Leadership: Lead and oversee installation projects for water treatment equipment from inception to completion.
• Procedure Development: Collaborate with the Operations Manager to develop comprehensive service procedures for all equipment.
• Technical Expertise & Support: Serve as the primary technical contact for inquiries regarding the product portfolio.
• Process Improvement: Work alongside the Operations Manager to enhance team efficiency through report redesign and operational improvements.
• Training & Development: Deliver comprehensive training programs and monitor Service Engineer performance.
• Health & Safety Compliance: Ensure strict adherence to Health & Safety procedures across all client locations.
• Client Site Management: Develop expertise across major client sites and establish detailed service procedures for consistent delivery.
• Travel Requirements: Requires flexibility for travel assignments, including potential overnight stays and weekend work as operational needs dictate.

What We’re Looking For

• 3+ years experience servicing water treatment equipment (Softener, RO, Ozone, UV, Dosing Units).
• Strong technical problem-solving and fault-finding capabilities.
• Demonstrable Leadership experience in installation projects and team management.
• Excellent communication skills for technical support and training delivery.
• Proven ability in Process Development for creating procedures and documentation.
• Experience in training and mentoring technical staff.
• Strong Health & Safety compliance knowledge in industrial environments.
• Willingness to travel, including nights and weekend work.

Apply Today! If you are a committed Lead Service Engineer looking for a pivotal role within the UK’s leading water equipment and consultancy sector, apply now or contact Simon Cowley on 07441 449303 to discuss this opportunity further.