Lead Salesforce Product Owner

Financial Conduct Authority; City Of London; Hybrid; GBP 79,000 - 110,000; Full time

Job summary

A financial regulatory body in London is seeking a Lead Salesforce Product Owner to manage Scrum teams and innovate with new technologies. The ideal candidate has extensive Salesforce experience and a solid understanding of product delivery and stakeholder engagement. The position comes with competitive pay and benefits, including a hybrid model allowing up to 60% remote work and a non-contributory pension.

Benefits

28 days annual leave plus bank holidays

Private healthcare with Bupa

Non-contributory pension

Flexible benefits scheme

Paid volunteering time

Qualifications

• Proven experience of Salesforce core products and functionality.
• Experience in service management with a track record of implementing DevOps practices.
• Experience managing multiple Scrum teams effectively.

Responsibilities

• Serve as primary contact for FCA-related products.
• Collaborate on innovative solutions using new technologies.
• Lead proof-of-concept initiatives for new technologies.

Skills

Salesforce core products

Service management and DevOps

Managing Scrum teams

Problem solving

Stakeholder engagement

Product roadmap shaping

Strategic thinking

Job description

Lead Salesforce Product Owner

Division: Data, Technology and Innovation

Department: Digital Systems

• Salary: National (Edinburgh and Leeds) ranging from £72,100 to £100,000 and London from £79,300 to £110,000 (salary offered will be based on skills and experience)
• This role is graded as: Technical Specialist - Regulatory
• Your recruitment contact is Benjamin via [e-mail]. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

The Data, Technology and Innovation division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.

The Digital Systems team delivers the systems that enable the FCA to be a more effective and smarter regulator.

Role responsibilities

• Serve as a primary point of contact for FCA-related products, ensuring effective communication and support
• Collaborate closely with a forward-thinking team to leverage agent force data cloud and emerging agentic AI capabilities, driving innovation and delivering impactful solutions
• Lead proof-of-concept initiatives and rigorous testing of new technologies to ensure successful rollout, to maximise the use of advanced technology across the organisation
• Monitor team capacity and align workloads with corporate objectives, maintaining efficiency and balance and oversee multiple Scrum Teams, managing demand and allocating resources to meet organisational priorities
• Provide financial oversight on large technical projects, supporting project managers to keep technical delivery within budget

Skills required

Minimum:

• Proven experience of Salesforce core products and functionality, supporting projects requiring Salesforce capability
• Prior experience in service management with a track record of implementing DevOps practices effectively
• Proven experience managing multiple Scrum teams alongside product owners and product managers, ensuring delivery alignment

Essential:

• Solid understanding of product delivery, planning, estimation and risk management approaches
• Demonstrated ability to engage and influence stakeholders at all levels, using collaborative methods to foster innovation and build strong working relationships
• Skilled in problem-solving and sound decision-making, with experience in restoring functionality and delivering practical solutions
• Expertise in shaping product roadmaps, leading discovery phases and supporting the growth of individual and team capability
• Commercially astute, with experience in supplier negotiations, cost optimisation and clearly communicating trade-offs that affect the wider organisation
• Logical and pragmatic leader with strategic thinking skills and experience working with Salesforce or similar CRM platforms

Benefits

• 28 days annual leave plus bank holidays
• Hybrid model with up to 60% remote work
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our values & culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability Confident: our hiring approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timeline

• Advert Closing: Midnight 24 November (please apply by 11.59pm 23 November)
• CV Shortlist: 28 November
• Interviews: First stage 04 - 05 December and final interview 12 - 15 December
• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.