Lead Retail Assistant (Part-Time) | Keyholder Role

Heron Food; Dudley Wood; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounts 10% at Heron Foods and B&M

Career development programs

Wellbeing support and 24/7 GP access

Recognitions & perks

Job summary

Heron Foods in Dudley is seeking a Senior Part-Time Sales Assistant to lead the team on shift. You will support and motivate staff, ensure excellent customer service, and upholdStore standards while managing stock and deliveries.

The role includes acting as a keyholder and stepping in for managers during openings and closures. This position offers a competitive hourly rate up to £13, with enhancement for occasional management duties, and 12 hours per week, making it ideal for someone with

Qualifications

• Leadership experience in retail or hospitality leading teams.
• Strong customer service focus with the ability to resolve queries quickly.
• Experience handling stock, deliveries, and store presentation.
• Bonus for existing keyholder responsibilities and supervisory experience.

Responsibilities

• Leading and motivating the team to achieve store goals.
• Maintain high standards of customer service and resolve queries effectively.
• Keep store presentable with well-stocked, tidy shelves.
• Assist with stock management and oversee deliveries.
• Act as keyholder and manage store in the absence of management.

Skills

Leadership experience

Retail experience

Customer service

Keyholder experience

Job description

Heron Foods in Dudley is seeking a Senior Part-Time Sales Assistant to lead the team on shift. You will support and motivate staff, ensure excellent customer service, and upholdStore standards while managing stock and deliveries.

The role includes acting as a keyholder and stepping in for managers during openings and closures. This position offers a competitive hourly rate up to £13, with enhancement for occasional management duties, and 12 hours per week, making it ideal for someone with