Responsibilities
- Manage the work of other QA personnel attached to the programme.
- Work with the programme Business Analyst and key stakeholders to understand system requirements, processes and acceptance criteria.
- Create the Test Strategy for the programme, considering incremental software delivery, hardware, software (on-premise and cloud) and third-party integrations. The test strategy must consider unit and system testing and provide for a regression suite to ensure the quality of system releases during development and following initial deployment.
- Create and manage the programme test plan, considering resource and timing constraints.
- Work with the programme business analyst, business process stakeholders, and QA resources, to create and document (ideally in a test repository) the test cases needed to implement the test plan.
- Work with the Infrastructure team to set up and maintain the test lab.
- Look for opportunities to introduce test automation.
- Provide regular reporting to the Project Manager and other stakeholders on test activities.
- Run the test plan using QA and business resources as appropriate.
Qualifications
- Experience defining and maintaining quality test scenarios and scripts.
- Proven ability to identify and create defects effectively.
- Experience working in Agile delivery methodology.
- Experience testing both hardware and software.
- Confident in providing regular updates on progress and escalating risks when necessary.
- Strong communication and collaboration skills with stakeholders and third parties.
- 5+ years Lead QA or Test Manager experience.
- ISTQB software testing certification.
About You
We are looking for an energetic, enthusiastic self‑starter who can quickly identify solutions and drive progress with clarity and calmness. You should be passionate about technology, want to make a difference, and bring strong communication and collaboration skills to work with stakeholders across the business.
About KFC
KFC has been serving the world’s best chicken since 1939, creating iconic tastes across 1,000+ communities in the UK and Ireland. Our Restaurant Support Centre supports our restaurants every step of the way, embracing a diverse culture that values your unique contribution.