Lead Product Manager – Websites & Apps

Booker Group; Wellingborough; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading digital retail company in Wellingborough seeks a Lead Product Manager to own the vision and delivery of digital experiences for their websites and apps. The ideal candidate will have proven experience in product management with a focus on e-commerce, strong leadership and communication skills, and a passion for customer-centric innovation. This position is key to delivering a world-class online shopping experience for customers across various platforms.

Qualifications

• Proven experience in product management, preferably in e-commerce or digital retail platforms.
• Strong leadership skills with experience managing cross-functional and third-party teams.
• A passion for creating simple, innovative, and customer-first digital experiences.

Responsibilities

• Own the end-to-end product strategy and roadmap for Booker’s websites and mobile applications.
• Lead the delivery of new features and enhancements for the digital shopping experience.
• Collaborate closely with stakeholders and teams to execute web and app projects.

Skills

Product management experience

Leadership skills

Communication skills

Stakeholder management

Agile techniques

Job description

As the sole Lead Product Manager for Booker’s Websites & Apps, you own the vision, roadmap, and delivery of our digital customer experience. This role is key to delivering a world-class online shopping experience for our customers across web and mobile channels. You will lead a team responsible for developing secure, scalable, and customer-centric digital solutions that enhance satisfaction and contribute to business profitability.

The Online Shopping team is responsible for the end-to-end customer experience across the Wholesale Booker.co.uk website and mobile app, along with the supporting digital infrastructure. Booker.co.uk is the fastest-growing online wholesale website in the UK, currently generating £3.5 billion, with projections to exceed £4 billion within the next two years. The site attracts approximately 3 million users, number expected to grow in line with increasing demand and sales performance.

• Own the end-to-end product strategy, roadmap, and delivery for Booker’s websites and mobile applications (iOS and Android).
• Lead the delivery of new features, functionality, and enhancements, ensuring high quality and timely execution.
• Collaborate closely with internal stakeholders, external service providers, and development teams to execute web and app projects.
• Champion a seamless, efficient, and personalised digital experience from customer registration through to checkout.
• Drive innovation by identifying and implementing features that simplify and elevate the customer journey.
• Act as the key liaison for all digital product-related initiatives, ensuring alignment with business goals and technology capabilities.
• You will lead a cross-functional team, including Business Analysts and the UX/UI Design & Research team, ensuring alignment and collaboration across all stages of product development.
• Reporting to the Head of Web Technology, you will be responsible for owning the full product lifecycle from discovery and continuous improvement.

We’re seeking a self-driven, highly motivated, and experienced Lead Product Manager with a strong background in digital product delivery. You’ll be responsible for overseeing ALL changes and improvements across our websites and apps.

Your Profile:

• Proven experience in product management, preferably in e-commerce or digital retail platforms.

• Strong leadership skills with experience managing cross-functional and third-party teams.

• A passion for creating simple, innovative, and customer-first digital experiences.

• Strong communication and stakeholder management skills.

• Ability to balance strategic thinking with hands-on execution.

• Knowledge in the use of tools and techniques for prioritisation and managing dependencies.

• Experience and understanding of agile techniques to deliver exemplar products