Lead product manager (UK)

Writer; Greater London; On-site; GBP 110,000 - 170,000; Full time

Benefits offered by this job

Generous PTO

Medical and dental insurance

Parental leave (16 weeks)

Fertility and family planning support

Pension scheme and company match

Work-life stipends

Off-sites and team events

Stock options

Job summary

WRITER is seeking a Senior Staff Product Manager to shape the next chapter of our product, reporting to the VP of Product. You will guide ambiguous, high-impact problem spaces across multiple product areas, balancing customer empathy, technical depth, and business judgment to ship products customers love.

You will own multi-quarter roadmaps, drive discovery to execution, and mentor other PMs while collaborating with engineering, design, and go-to-market teams to ensure successful delivery and

Qualifications

• 8+ years of product management experience in SaaS, platform, infrastructure, or AI/ML environments.
• Autonomous in ambiguous, multi-team spaces with influence beyond the immediate team.
• Strong customer obsession and ability to translate user needs into product outcomes.
• Technical credibility to discuss system design, LLMs, data, and architecture with engineers.
• Clear strategic thinker with relentless execution and excellent communication.

Responsibilities

• Drive end-to-end product initiatives from discovery to launch, adoption, and iteration across multiple squads.
• Shape the product strategy and roadmap with senior leadership, translating goals into sequenced bets.
• Engage with enterprise buyers, users, and prospects to uncover unmet needs and validate solutions.
• Collaborate with engineering and design to define requirements and tradeoffs for scalable AI-powered products.
• Align cross-functional teams across GTM, sales, marketing, and customer success, communicating strategy effectively.
• Define and track success metrics, using data and signals to steer outcomes and report to leadership.
• Mentor and coach other PMs to raise the bar for product craft and velocity.

Skills

Product management

Stakeholder management

AI/ML familiarity

Technical understanding

Leadership

Job description

About WRITER

WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With WRITER, autonomous agents work across the buyer journey, continuously executing on market signals and enterprise intelligence to grow revenue faster. Every agent action and asset is grounded in trust, built on an Enterprise Brain that unites brand, product, and company knowledge with fiduciary-grade governance and compliance.

Fortune 500 companies are transforming how they go to market with WRITER, including 3 of the top 5 US banks, 2 of the 5 largest global CPG conglomerates, and 4 of the top 5 US healthcare insurers. Founded in 2020, WRITER is backed by investors including Insight Partners, ICONIQ, Radical Ventures, Premji Invest, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Accenture, Citi Ventures, IBM Ventures, WndrCo, and others. Learn more at WRITER.com.

About this role

This is a chance to help shape the next chapter of WRITER's product at a moment when generative AI is redefining how work gets done. As senior staff product manager, you'll report directly to Wil Pong, VP of Product, and operate as a force-multiplier across the product organization — setting direction where it's unclear, aligning stakeholders, and making sure our most critical initiatives ship with excellence.

You'll own ambiguous, high-impact problem spaces that span multiple product areas and teams, and you'll be equal parts strategist and operator. One moment you're shaping a multi-quarter roadmap; the next you're rolling up your sleeves to unblock execution. We're looking for someone who thrives at the intersection of customer empathy, technical depth, and business judgment — and who is energized by turning complex, evolving AI capabilities into products customers love.

Your responsibilities

• Drive high-impact product initiatives end-to-end, from discovery and problem definition through launch, adoption, and iteration across areas that span multiple squads and surfaces
• Shape product strategy and roadmap in partnership with the VP of Product and product leadership, translating company-level goals into clear, sequenced, ambitious bets
• Spend time with enterprise buyers, end users, and prospects to uncover unmet needs, validate problem-solution fit, and champion the customer voice in every decision
• Partner closely with engineering and design to define requirements, navigate technical tradeoffs, and build the right things in the right order, bringing real fluency to conversations about LLMs, agents, platform architecture, and data
• Align cross-functional stakeholders across go-to-market, sales, marketing, customer success, and executive leadership, communicating strategy and tradeoffs with crisp, audience-appropriate narrative
• Define and own success metrics for your areas, using data and qualitative signal to evaluate impact, course-correct, and tell the story of outcomes to leadership
• Raise the bar on product craft across the org by mentoring and coaching other PMs, modeling best practices, and strengthening a culture built on rigor, customer obsession, and velocity

Is this you?

• 8+ years of product management experience with a track record of owning and shipping complex, high-impact products, ideally in SaaS, platform, infrastructure, or AI/ML-driven environments
• Senior- or staff-level experience operating autonomously across ambiguous, multi-team problem spaces and influencing outcomes well beyond your immediate team
• Genuine customer obsession — you instinctively go to the customer, synthesize signal from noise, and design from a deep understanding of real workflows and pain points
• Technical credibility to engage meaningfully with engineers and researchers on system design, LLM capabilities, data, and architecture, knowing when to go deep and when to defer to the experts
• A blend of strong strategic thinking and relentless execution — you can set a compelling vision one moment and sweat the details of a release plan the next
• Exceptional communication that you tailor for any audience, from a frontline engineer to the executive team, driving alignment without relying on org chart authority
• A mentor's instinct and a builder's drive, with the data-informed, outcome-driven mindset to define success up front and move with the speed this environment demands

Nice to haves

• Experience building products powered by LLMs, generative AI, or large-scale AI/ML systems
• Background in enterprise software, developer platforms, or developer-facing products
• Familiarity with AI governance, guardrails, and the operational considerations of deploying AI in regulated or high-stakes environments

Benefits & perks (UK full-time employees):

• Generous PTO, plus company holidays
• Comprehensive medical and dental insurance
• Paid parental leave for all parents (16 weeks)
• Fertility and family planning support
• Competitive pension scheme and company contribution
• Annual work-life stipends for:
  • Wellness stipend for gym, massage/chiropractor, personal training, etc.
  • Learning and development stipend
• Company-wide off-sites and team off-sites
• Competitive compensation and company stock options