Lead Product Designer

Monzo; Greater London, Cardiff; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading digital bank in the UK is seeking a Lead Product Designer to tackle complex design challenges and empower teams. In this role, you will influence the design system, create impactful product visions, and mentor other designers. The ideal candidate has a strong track record in delivering customer-centric designs and is passionate about improving design processes. This position offers flexible working hours and a £1,000 annual learning budget.

Benefits

Relocation assistance

Visa sponsorship

Flexible working hours

£1,000 learning budget

Support for work-from-home setup

Qualifications

• Proven track record of delivering impactful designs.
• Excited about making money work for everyone.
• Strong grasp of design artefacts for communication.

Responsibilities

• Tackle complex design challenges and empower teams.
• Define and deliver large-scale projects aligning strategies.
• Lead creation of compelling product visions and principles.
• Raise the bar for visual execution in design projects.
• Influence design system and improve design processes.
• Drive improvements connecting work to business goals.
• Act as a role model in design and mentor others.

Skills

Customer-centric native-app design

Leadership in research and product vision

Creating modular, scalable design solutions

Collaboration across multi-squad projects

Mentoring and team contribution

Job description

We’re a team of 80+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale.

We design for the "magic moments"

We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences.

Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark.

Applying to this role, you’ll be in a standard hiring process for a Lead Product Designer, and we’ll find the perfect team for you along the way.

• Tackling the most complex and ambiguous design challenges, turning complexity into elegant, scalable solutions that empower teams and improve the customer experience.
• Defining and delivering large-scale projects that connect initiatives across the business, using design methods to align strategies and drive impactful outcomes.
• Leading the creation of compelling product visions, principles, and direction that inspire teams to build toward a shared future.
• Raising the bar for visual execution, considering motion, interaction, and mental model clarity to deliver delightful and practical solutions.
• Positively influencing our design system, tooling, and processes to improve how we create design at scale.
• Driving improvements across the business by connecting your work to wider goals and leveraging cross-functional collaboration.
• Acting as a role model in Design, sharing your work broadly, mentoring others, and contributing to the growth and success of the Design team.
• You have a proven track record of delivering impactful, customer-centric native-app designs that solve complex problems and drive commercial outcomes.
• You’re skilled at leading research, defining product visions, and aligning teams around a shared strategy.
• You excel at creating modular, scalable solutions and have a strong grasp of how to use design artefacts to communicate insights effectively.
• You’re a natural collaborator who can navigate multi-squad projects, align leadership, and drive clarity in ambiguous situations.
• You’re passionate about improving design systems, processes, and ways of working to help teams deliver better outcomes at scale.
• You’re a role model who actively contributes to the growth of the Design team through hiring, mentoring, and fostering a positive culture.
• You’re excited about Monzo’s mission to make money work for everyone and are ready to make a significant impact on our customers and business.

🙌What’s in it for you

✈️ We’ll help you relocate to the UK.

✅ We can sponsor your visa.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

🌈 The application journey has 3 key steps

• 20-minute call with our Recruiter, Tom
• 1-hour craft interview where you’ll present a single case study to 2 members of our Design team.
• 2 x 45-minute interviews covering Teamwork and Impact.

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.