Lead Product Designer

Blue Light Card; Cossington; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading membership organization in the UK is seeking a Lead Product Designer to manage a talented team and tackle complex design challenges. This role blends product strategy, visual design, and leadership, focusing on creating user-centered digital products. Ideal candidates will have extensive experience, excellent communication skills, and proficiency in modern design tools. Join a dynamic team with hybrid work options and attractive benefits.

Benefits

Hybrid working

25 days plus public holidays

Company bonus scheme

Learning and development opportunities

Private medical insurance

Onsite gym access

Employee assistance programme

Qualifications

• Extensive experience in product design, ideally in senior roles.
• A strong portfolio demonstrating craft and product thinking.
• Experience leading and mentoring multidisciplinary teams.
• Excellent communication and collaboration skills.

Responsibilities

• Contribute design work as part of a Product Squad.
• Line-manage and coach product designers supporting their growth.
• Lead the end-to-end design process for critical product areas.
• Work cross-functionally to solve user and business problems.
• Advocate for user needs and inclusive design best practices.

Skills

Product design

Team leadership

Stakeholder management

Figma

Agile methodologies

Collaboration

Tools

Figma

Job description

We're looking for a Lead Product Designer to join our growing Product & Design organisation. This is a key leadership role within the team: not only will you take on complex, high-impact design challenges across our digital products, but you'll also be responsible for line‑managing and developing our team of three talented product designers. You'll work closely with the Head of Design (who you'll report to), product managers, researchers, engineers and stakeholders from across the business to shape experiences that are useful, usable and loved by our members. This role requires a blend of systems thinking, product strategy, visual design, and leadership capability. You'll also play a critical role in building and evolving our design culture, ways of working, and overall quality bar.

What You'll Do

• Contribute design work as part of a Product Squad.
• Line‑manage and coach our existing team of product designers, supporting their growth and development.
• Lead the end‑to‑end design process across critical product areas.
• Work cross‑functionally with product, engineering, research, data, content and marketing to solve complex user and business problems.
• Provide direction, critique and support to product designers across projects.
• Advocate for user needs, inclusive design, accessibility and design best practice.
• Guide product and design decisions through hands‑on work, workshop facilitation, and storytelling.
• Contribute to strategic planning alongside the Head of Design and Design Leadership team.
• Find appropriate uses for AI in our Product Design and Discovery workflows.

Qualifications

• Extensive experience in product design, including several years in senior or lead-level roles.
• A portfolio that demonstrates both high-quality craft and clear product thinking.
• Experience leading multidisciplinary teams and mentoring other designers.
• Ability to connect design work to business and user outcomes.
• Excellent communication, collaboration and stakeholder management skills.
• Strong knowledge of Figma and modern design tools.
• Familiarity with agile methodologies and working in fast‑paced environments.

Nice to Have

• Experience working with or contributing to a design system.
• Exposure to both web and native mobile app design (iOS + Android).
• Experience working in membership, e‑commerce, or fintech environments.

Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country.

We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People.

What We Offer

• Hybrid working
• 25 days plus public holidays, buy and sell and an additional day off for your birthday
• A company bonus scheme
• Great social events e.g., Christmas party, family fun day, summer party, sports matches
• Learning and development opportunities
• Group auto‑enrolment pension plan
• Enhanced maternity, paternity, sick pay
• Company funded private medical insurance
• Healthcare cashback plan
• Employee assistance programme (including mental health support)
• Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill‑out areas, book club, and more, when you visit our HQ in Cossington