Lead Product Analyst

RVU Co UK; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading InsurTech company in London is seeking a Lead Product Analyst to bridge data insights and business strategy. You will work on enhancing customer experiences using tools like SQL and PowerBI. This hybrid role offers substantial benefits including a discretionary bonus, yearly pay reviews, and a supportive work environment with flexible working days.

Benefits

10% discretionary yearly bonus

Hybrid working approach

Employer matching pension contributions

£300 Work from Home budget

25 days holiday

Private medical cover

Electric vehicle and cycle to work schemes

Healthy learning and training budget

Qualifications

• Experience in digital/web analytics and AB testing.
• Strong skills with analytical tools such as SQL, Python, and PowerBI.
• Ability to manage multiple projects and communicate complex results.

Responsibilities

• Identify opportunities for deep analytics on customer behaviour.
• Support the design and analysis of growth initiatives.
• Monitor key business metrics and communicate insights.

Skills

Web analytics experience

AB testing

Data-driven decision making

Collaborative mindset

Tools

SQL

Python

PowerBI

Google Analytics

Job description

Lead Product Analyst

Department: Data & Analytics

Employment Type: Full Time

Location: London

Description

Location: hybrid in-office 2 days per week. Mainly in our London (Tower Bridge) office, with 1-2 Wednesdays per month in our office in Fleet (Hampshire).

Tempcover is at the forefront of the fast-growing world of short term insurance. Our mission is to make car insurance flexible, quick, and easy for drivers. We’ve sold millions of policies that have helped drivers get where they need to go, but we’re not finished there. We’re growing our team to help us continue in that mission. If you are extraordinary at what you do and want to be a part of a rapidly growing business at the cutting edge of the InsurTech industry, we would love to hear from you.

The role:

As a Lead Analyst within a product team your input will be crucial in driving business impact and decision-making by bridging the gap between data and insight. We are looking for a hands-on analytical thought leader who will help the team make great data-driven decisions. You will identify opportunities for deep analytics on customer behaviour and site performance, working with the multi-disciplinary members of the team, as well as other key people and stakeholders from across the business, as well as supporting other members of the team.

• Why are customers purchasing temporary insurance? And how can we identify and better serve high-value returning customers through improved segmentation, targeting, and tailored experiences?
• Where are the key drop-off points in our funnel across platforms, and what are the most effective ways to improve conversion?
• How do different pricing or product models perform across segments, and what drives long-term value?
• What patterns exist in returning customer behaviour across platforms, and how do incentives influence their likelihood to return?
• How do returning customers behave across different platforms (web vs app), how frequently do they return, and what impact do incentives (e.g. reminders, discounts, referral rewards) have on their likelihood to come back?

You’ll join our product team working on the user-facing journeys and experiences that power the business.

You’ll derive strategic insights from our digital marketing, user experience, and commercial data to drive business strategy, marketing investment, and funnel optimisation enabling you to meaningfully improve both customer experience and business outcomes.

You’ll work with modern tools and databases—including Google Analytics, SQL, Amplitude, PowerBI, and Python—to solve a variety of exciting challenges. Typical projects could include:

• Establishing the foundation for product analytics at Tempcover, including event tracking, platform insights, and user behaviour analysis
• Investigating customer segments and behaviours to support pricing, targeting, fraud-detection and product development decisions
• Modelling and tracking customer return behaviour across products and platforms
• Analyzing and improving digital marketing and consumer journeys across our businesses
• Designing and evaluating A/B tests to enhance customer experience and conversion
• Supporting the design and analysis of new growth initiatives, such as referral schemes or loyalty incentives
• Exploring data for new insights and recommendations across customer behaviour, product usage, and performance trends
• Collaborating with teams across the business to introduce more data-driven decision making
• Monitoring key business metrics and communicating insights to a wide range of stakeholders

What we look for:

• Experience in digital/web analytics, AB testing and optimising digital products.
• Track record of driving business decisions and impact.
• Strong technical skill set with analytical tools such as SQL, Python/R for analytics, PowerBI and/or Tableau for visualisation, Amplitude, Fullstory or Google Analytics as product optimisation tools.
• Comfortable at managing multiple projects and stakeholders with competing deadlines and priorities, ensuring the highest value work gets prioritised and accomplished in a proactive and timely manner and ability to communicate complex results in a clear, accessible way
• Collaborative mindset, keen to support others and learn from them. Pragmatic and focused on finding actionable insights

You don’t need to tick off everything on this list - so don’t let that hold you back from applying. We want to make sure you’re learning plenty during your time with us!

Our commitment to you:
At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.

What we offer:

We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to:

• 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
• A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”
• Employer matching pension contributions up to 7.5%
• A one-off £300 “Work from Home” budget to help contribute towards a great work environment at home
• Excellent maternity, paternity, shared parental and adoption leave policy, for those key moments in your life
• 25 days holiday (increasing with years of employment to 30 days) + 2 days “My Time” per year
• Private medical cover, critical illness cover and employee assistance programme
• A healthy learning and training budget
• Electric vehicle and cycle to work schemes
• Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected