Lead Pharmacy Technician – Service Improvement (Fixed-Term)

Betsi Cadwaladr University Health Board; Mold; On-site; GBP 28,000 - 40,000; Full time

Job summary

The Senior Pharmacy Technician at Betsi Cadwaladr University Health Board will lead pharmacy teams across primary care and community services in North Wales, managing service improvement projects and ensuring compliance with Standard Operating Procedures.

You will supervise staff, mentor colleagues, support recruitment and workforce planning, and oversee procurement and information systems for data‑driven decisions.

Qualifications

• Substantial post-qualification experience in pharmacy services.
• Experience in leading pharmacy teams.
• Good time management and organisational skills.
• Strong verbal and written communication abilities.
• Teaching, training and mentoring skills.

Responsibilities

• Supervise pharmacy teams and lead service improvement projects.
• Develop, implement and review SOPs; manage risk and incidents.
• Oversee medicines management services and compliance with standards.
• Provide training and professional development for staff.
• Collaborate with senior management on workstreams to improve service delivery.

Skills

Staff supervision

Leadership

Time management

Verbal communication

Written communication

Mentoring

Delegation

Teaching

Decision making

Education

General Pharmaceutical Council registration

NVQ Level 3 Pharmacy Services

Meds management qualification (desirable)

Management qualification (desirable)

Job description

The Senior Pharmacy Technician at Betsi Cadwaladr University Health Board will lead pharmacy teams across primary care and community services in North Wales, managing service improvement projects and ensuring compliance with Standard Operating Procedures.

You will supervise staff, mentor colleagues, support recruitment and workforce planning, and oversee procurement and information systems for data‑driven decisions.