Lead Pharmacy Technician - Medicines Management

Bedfordshire Hospitals NHS Foundation Trust; Luton; On-site; GBP 40,000 - 52,000; Full time

Job summary

A leading NHS Trust in the UK is seeking a Lead Pharmacy Technician in Medicines Management to join their team in Luton. The role involves overseeing a team of technicians, providing a high-quality medicines management service, and supporting patient care initiatives. Ideal candidates should possess strong communication and organizational skills, along with necessary qualifications. This position offers a chance to mentor staff while ensuring effective management of pharmacy operations. Opportunities for professional development are also included.

Qualifications

• Previous experience working as a ward-based medicines management technician is essential.
• Experience in supervising staff is required.
• Ability to prioritize tasks in a changing environment.

Responsibilities

• Support delivery of high quality medicines management service.
• Provide training in pharmacy procedures and pharmacy stock control.
• Supervise and manage team of technicians and assistants.

Skills

Good communication skills

Team-working skills

Organizing tasks

Customer oriented service

Initiative

Education

Level 3 NVQ in Pharmacy Service Skills

GPhC registration

Train the Trainer qualification

Job description

Lead Pharmacy Technician - Medicines Management

The closing date is 28 December 2025

An exciting opportunity has arisen to join our vibrant Pharmacy Department. We are looking for an enthusiastic, motivated and experienced Medicines Management Pharmacy Technician to work as a key part of the pharmacy clinical team.

You will be the lead technician responsible for overseeing a small team of pharmacy technicians and assistants providing a high quality service. This post provides the successful applicant an excellent opportunity to develop their mentoring, management and coaching skills.

We are a digitally advanced trust with electronic prescribing already in place, and have installed a bespoke dashboard allowing pharmacists and technicians to prioritise their workload. This allows us to focus our efforts on patient facing activities such as medication counselling.

You must be able to demonstrate good communication skills, adept team-working skills, an ability to work independently and an ongoing commitment to deliver excellent patient experience. Previous experience working as an MMPT at ward level is essential.

To find out more please click on the videos below:

• https://youtu.be/pVcxBdyMEGE
• https://youtu.be/EVAZwH3niyA
• https://youtu.be/rbNE_kDBnmw

Main duties of the job

• To support the delivery of a high quality medicines management service to the Clinical Service Line including dispensing and issuing prescriptions as the need arises. This will involve accredited checking of prescriptions, drug history taking, patient counselling and providing advice to other healthcare professionals.
• To undertake a supervisory role and line management responsibility of Senior and Medicines Management Technicians and Pharmacy Assistants within the Clinical Service Line.
• To provide training in pharmacy procedures and pharmacy stock control and electronic prescribing systems use to all members of staff.
• To provide straightforward advice on pharmaceutical products and supply and work closely with other healthcare professionals at ward level.
• To support with recruitment and selection process for Pharmacy Technicians and Assistants.
• To provide induction training to new staff clinical staff.
• To act as a professional role model for Senior and Medicines Management and pharmacy assistants, actively demonstrating integrity, ownership and leadership in all aspects of the role.
• To support the relevant Lead/Principal Pharmacists and Principal Pharmacy Technicians as appropriate.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarise yourself with all requirements of the job.

Job responsibilities

Please refer to the job description for a full breakdown of roles and responsibilities associated with this role

Person Specification

Experience

• Worked as a ward-based medicines management technican
• Experience of supervising staff
• Accurate data entry of patient specific information
• Customer orientated service
• Experience of developing and delivering bite‑sized staff education and training
• Experience of developing SOPs
• Experience of participating in Quality Improvement work

Personal skills

• Ability to organise day to day work tasks for self and others
• Self‑motivated and organised
• Ability to prioritise ad‑hoc work tasks in a changing environment
• Accurate
• Shows initiative
• Role models professional behaviour
• Ability to deal sensitively with distressed / aggrieved customers / clients
• Ability to work as part of a team
• Ability to work independently to meet agreed objectives
• Ability to analyse problems and devise workable solutions
• Reliable and Trustworthy

Qualifications

• Level 3 NVQ in Pharmacy Service Skills / BTEC Level 3 in Pharmaceutical Science or Certificate of Higher Education in Pharmacy Technician Practice or equivalent
• Registration with the GPhC
• AIMM accreditation or relevant equivalent
• Train the Trainer qualification or relevant equivalent
• Member of APTUK

Knowledge

• Understanding of customer care
• Understanding of the need of Information Governance and confidentiality awareness at all times
• Good up to date knowledge of medicines use
• Awareness of Quality Management Systems
• Confident use of standard Office IT programmes
• Awareness of CQUIN, QIPP and Quality improvement.

Communication & Engagement

• Excellent verbal and written communication skills
• Able to give clear instructions to colleagues
• Able to communicate complex information to patients/carers in an appropriate manner to achieve understanding
• Understanding of emotional intelligence
• Empathetic communication skills
• Able to communicate effectively in multiple formats
• Able to engage with others at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Bedfordshire Hospitals NHS Foundation Trust