Lead Operations Support Specialist – MRO

Boeing; Gosport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aerospace and defense company is seeking a Lead Operations Support Specialist – MRO in Gosport to support Rotary Wing platforms. This role requires expertise in maintenance repair and oversight of various MRO functions. Key responsibilities include developing project plans, ensuring compliance, and collaborating with stakeholders to achieve operational goals. The preferred candidate will have a solid background in aircraft maintenance processes and will benefit from a competitive salary and extensive employee benefits.

Benefits

Competitive salary and annual incentive plans

Pension plan with up to 10% employer contribution

Company-paid BUPA medical plan

Learning Together Programme for personal development

Qualifications

• Maintenance Major Repairs & Modification Operations experience.
• Knowledge of MoD form 700 GOLDesp MRO.
• Understanding of MAA Regulatory Articles and publications.

Responsibilities

• Develop project and operational plans to meet program commitments.
• Establish relationships with internal and external stakeholders.
• Provide oversight of Aircraft Maintenance work to meet requirements.
• Implement Programme Execution Plans for resources and facilities.
• Achieve cost, schedule, and quality goals.
• Ensure compliance with policies and regulations.
• Identify risks and opportunities to maximize program execution.
• Support Continuous Improvement on site.
• Track and report KPIs related to risks and opportunities.
• Manage ad-hoc projects as needed.

Skills

Financial Services

Information Technology

Cost Control

Corporate Risk Management

Law

Job description

Lead Operations Support Specialist MRO

Company: Boeing Defence United Kingdom Limited

Introduction

At Boeing Defence UK our successful Rotorcraft Support Services for Chinook maintenance requires an Operations Specialist for our Gosport site in support of the TLCS-2 contract.

The Chinook is supported by Boeing at RAF Odiham Middle Wallop and Gosport sites. Reporting directly to the MRO Support Operations Manager the Lead Operations Specialist will play a key role in the delivery of the Depth maintenance.

With a background in aircraft maintenance repair and overhaul (MRO) the support specialist will have a wealth of knowledge and experience in MRO processes techniques and best practice.

With experience of working across MRO functions such as maintenance/production planning, production control, technical services or management the Operations Specialist will act as a subject matter expert during all aspects of planning and reporting for the TLCS-2 contract.

Role Overview

Boeing Defence UK (BDUK) is seeking a Lead Operations Support Specialist – MRO to support Rotary Wing platforms.

The Operations Support Specialist role provides support to the MRO Control team during the execution stage of Maintenance by providing planning / scheduling support, task readiness, document control and data metrics during the delivery of aircraft maintenance repairs and modification work.

This key role interfaces with the MRO Senior Leadership, Programme Management, Engineering, Supply Chain and works in collaboration with the supplier and customer.

Responsibilities

• Developing and implementing project and operational plans to meet programme commitments to the Customer and Business.
• Establishing and maintaining influential partnerships and relations with internal and external customers and suppliers including direct liaison with MOD and RAF customers.
• Providing programme oversight of the Aircraft Maintenance work carried out at Depth to meet time, cost and quality requirements.
• Develop, maintain and implement Programme Execution Plans including organisation, staffing, resources and facilities.
• Achieve cost, schedule and quality goals through implementation of effective Project Management discipline, operations planning, production control and scheduling procedures / methodologies.
• Ensure team and project compliance with all applicable Policies and Regulations. Ensure compliance with all contractual and statutory quality and safety requirements.
• Maximise the potential for successful programme / project execution and growth by identifying risks and opportunities and devising, managing and monitoring the associated mitigation and realization plans and actions.
• Champion and support Continuous Improvement across the Boeing activities on site.
• Tracking and reporting KPIs including communicating and managing associated risks, issues or opportunities.
• Manage ad-hoc projects as driven by business requirements.

Preferred Experience

• Maintenance Major Repairs & Modification Operations experience.
• Working knowledge and experienced with GOLDesp MoD form 700 GOLDesp MRO.
• Possesses knowledge of MAA Regulatory Articles (RA), MAA Regulatory Publication (MRP) Part 145 BDUK Part 145 MOE aviation Quality Assurance (QA) and Safety Management System (SMS) and application of these requirements within their area of accountability responsibility and authority.

Competencies

• Is capable of working and communicating with management levels, cross functional areas and the customer effectively.
• Is capable and experienced in sequencing and controlling demanding workloads on time to budget and to the required standard.

Can demonstrate the Boeing Our Values

The Boeing benefits package goes above and beyond focusing on your physical, emotional, financial and social well‑being. Here’s a snapshot of what we offer:

Competitive salary and annual incentive plans

• Continuous learning – you’ll develop the approach and skills to navigate whatever comes next.
• Success as defined by you – we provide the tools and flexibility so you can make a meaningful impact your way.
• Inclusive culture – you’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Excellent Adoption and Parental leave options

• 23 days plus UK public holidays and a winter break between Christmas and New Year.
• Pension plan with up to 10% employer contribution.
• Company‑paid BUPA medical plan.

Short Term Sickness: 100% pay for the first 26 weeks.

Long Term Sickness: 66.67% of annual salary from 27th week.

6× annual salary life insurance.

Learning Together Programme to support your ongoing personal and career development.

Access to Boeing’s Well‑Being Programs, tools and incentives.

Security Clearance

This position requires an active UK Secret security clearance for which the UK Government requires UK residency. The successful candidate will hold or have the ability to acquire security clearance (SC).

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Not a shift worker (United Kingdom).

Required Experience

IC

Key Skills

• Financial Services
• Information Technology
• Cost Control
• Corporate Risk Management
• Law

Employment Type

Full‑time

Experience

years

Vacancy

1