Lead Operations Project Manager

Halecroft Recruitment; England; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking a Lead Operations Project Manager in Altrincham to oversee the rollout of technology hardware across client sites nationwide. This office-based role involves managing teams and ensuring projects are delivered on time and within budget. The ideal candidate has a strong project management background, preferably in retail, and excellent communication skills.

Benefits

Competitive salary

Collaborative team culture

Career growth opportunities

Qualifications

• Strong background in project management, ideally in retail, hospitality, or IT deployment.
• Experienced in managing and developing small teams.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead multiple deployment projects across retail client sites.
• Manage a team of engineers and project support staff.
• Ensure installation projects are delivered on time and to quality standards.

Skills

Project management

Team management

Communication

Stakeholder management

Problem-solving under pressure

Job description

Overview

Job Title: Lead Operations Project Manager (Permanent)
Location: Altrincham (Office-Based)
Salary: up to £45,000 + Benefits
Working Hours: 9:00am - 5:30pm

Exciting Opportunity to Lead Nationwide Tech Deployment Projects

About the Role

This is a hands-on leadership role combining project delivery with team management. You’ll be responsible for coordinating the rollout of technology hardware across client sites nationally, ensuring that every deployment is delivered smoothly, on time, and to the highest standards.

Acting as the central point of contact for clients and internal stakeholders, you’ll oversee a team of engineers and coordinators, manage day-to-day deployment activity, and contribute to continuous improvement across operations.

Key Responsibilities

• Lead multiple deployment projects across retail client sites
• Manage a team of engineers and project support staff, providing regular coaching and reviews
• Own key client relationships and act as a point of escalation for any issues
• Ensure installation projects are delivered to agreed timelines, budgets and quality standards
• Analyse KPIs, generate accurate reports and forecast installation resources
• Collaborate with senior operations and projects leadership to improve tools and processes
• Provide regular updates to finance and ensure billing processes are aligned
• Support the successful handover of projects from pilot to rollout phase

What We’re Looking For

• Strong background in project management, ideally within retail, hospitality or IT deployment
• Experienced in managing and developing small teams
• Excellent communication and stakeholder management skills
• Comfortable working with multiple projects under pressure
• Confident handling escalations and maintaining client trust
• Prince2, PMP preferred but not essential
• Familiarity with POS/EPOS systems or IT hardware

Desirable (But Not Essential)

• Previous experience delivering physical hardware projects across multiple sites
• A strong understanding of project resource planning and stock forecasting
• Exposure to working alongside finance and operations teams

Why Apply?

• Lead high-impact, high-visibility projects across major UK brands
• Join a growing organisation with ambitious plans and a collaborative team culture