Lead Medicines Management Pharmacy Technician

EAST LONDON NHS FOUNDATION TRUST; Camden Town; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prominent healthcare provider in the UK is seeking a Lead Medicines Management Pharmacy Technician to deliver high quality, patient-centered pharmacy services. The role involves coordinating medication supply systems, managing pharmacy staff, and contributing to service improvements. Ideal candidates will have strong leadership and communication skills, with a commitment to patient safety. The position offers opportunities for career development and flexible working arrangements.

Benefits

Flexible working arrangements

Relocation support up to £10,000

Continuous professional development opportunities

Qualifications

• Strong leadership and organizational skills.
• Experience in managing pharmacy technicians and assistants.
• Commitment to patient safety and quality service.

Responsibilities

• Coordinate and maintain efficient medication supply systems.
• Line manage pharmacy technicians and assistants.
• Participate in audits and contribute to service improvements.
• Deliver training and support to pharmacy staff.

Skills

Leadership

Communication

Organizational Skills

Medicines Management

Education

Qualified Pharmacy Technician

Job description

Lead Medicines Management Pharmacy Technician

The Lead Medicines Management Pharmacy Technician will play a key role in delivering a high-quality, patient‑centred pharmacy service at the Newham Centre for Mental Health. Working as part of the multidisciplinary team, the post holder will coordinate and maintain safe and efficient medication supply systems, undertake medicines reconciliation, and support patients' independence through medicines management and self‑administration schemes. They will manage and develop pharmacy technicians and trainees, ensuring effective training, supervision, and competency assessment.

The role includes supporting the discharge process, liaising with GPs and community pharmacies to ensure continuity of care, and contributing to quality improvement, audit, and service development initiatives. The post holder will also assist with dispensary duties at Mile End Hospital and maintain accredited checking status. This position requires strong leadership, communication, and organisational skills, with a commitment to patient safety, service quality, and continuous professional development.

Undertake medicines reconciliation, develop individual medicines management care plans, support self‑administration schemes, and assess patients' ability to manage their medicines safely and independently.

Key Responsibilities

• Medication Supply and Dispensary Duties: Coordinate and maintain efficient medication supply systems to wards and teams, manage top‑ups, assess Patients' Own Drugs (PODs), and prepare discharge (TTA) medication in a timely manner.
• Leadership and Staff Management: Line manage pharmacy technicians and assistants, create rotas, oversee training and development of staff and trainees, and ensure effective service delivery across clinical areas.
• Audit, Quality Improvement, and Governance: Participate in audits, monitor performance indicators, contribute to service evaluation and improvement projects, and ensure compliance with CQC and Trust standards.
• Support and deliver training to clinical and pharmacy staff, supervise pre‑registration trainees, and promote continuous professional development within the pharmacy team.

Additional Duties

1. To assist with the provision of a high quality pharmacy service to patients of the Trust
2. To undertake general dispensary and distribution activities including ward based top ups.
3. To assist the technical and professional staff in the day‑to‑day running of the Department
4. Co‑ordinates and maintains medication supply to the wards and teams.
5. Assesses identified patient's individual pharmaceutical care needs within 72 hours of identification
6. Initiates and completes a Medicines Management Care Plan for each identified patient
7. Is a key member of the Multidisciplinary Team, participating in weekly team meetings in order to maximise patients' potential for independent medicines management
8. Ensures all documentation in regard to Medications Management on the unit is completed accurately
9. To participate in dispensary duties (at Mile End Hospital) on a rota basis
10. To maintain Accredited Checking Technician (ACT)
11. To manage the Technicians and be responsible for the training and development of student technicians.
12. To prepare discharge medication (TTAs) in a timely and efficient manner
13. To communicate discharge information to Community Pharmacies and GPs

Making Things Better

Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don't stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services.

We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel.

Our Community

We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care.

Aiming High

We were rated 'Outstanding' by the CQC in 2016, were proud to be rated 'Outstanding' again in 2018 and continue to be rated 'Outstanding' in 2021. We were named in the HSJ's Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018.

Staff and Service Users United

We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician‑led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us.

Diversity

ELFT is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. We have partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, ensuring we meet standards from recruitment through the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace.

Other reasons to apply

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.

As part of the relocation scheme we presently have, the Trust could support you with offering up to £10,000 for removal and associated expenses. This is subject to change and terms and conditions apply.

Our Mission and Values

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.