Lead Medical Assistant - Psychiatry

Chamber of Commerce of Eastern Connecticut; Norwich; Presencial; GBP 38.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer contributions

Life & Disability Insurance

Medical/Dental/Vision Insurance

Wellness Programs

Learning & Development

NHSC Loan Repayment Opportunities

PSLF Eligibility

Team-Building Events

Descripción de la vacante

UCFS is seeking a Lead Medical Assistant - Psychiatry to supervise a team of Medical Assistants, ensure onboarding and training, and coordinate patient flow and referrals. You will support psychiatric and primary care providers with quality care, complete documentation, and maintain infection control standards.

Key responsibilities include scheduling, performance evaluations, and ensuring coverage across locations while maintaining patient-centered care and collaboration with providers.

Formación

• High school diploma
• Certified Medical Assistant
• 2 years' experience of medical assisting - Ambulatory Care experience preferred
• 1 year of experience completing prior authorizations
• 1 year of experience in clinical psychiatric services highly preferred
• Current CPR certification
• Current MA or CNA certificate

Responsabilidades

• Onboarding, training, support, and coverage for all Medical Assistants under their Supervisory Responsibilities.
• Establishes the Medical Assistant schedules.
• Completes performance evaluations and development plans for direct reports.
• Prepares patients for examination and records assessment information.
• Manages medication referrals as ordered by the provider.
• Coordinates outside referrals to radiology as ordered by the provider.
• Demonstrates flexibility to support patients and providers.

Conocimientos

Communication

Teamwork

EPIC/EHR

MS Office

Educación

Certified Medical Assistant

High School Diploma

MA or CNA certificate

CPR certification

Herramientas

EPIC

MS Office

Descripción del empleo

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT's best choice for patient-centered healthcare!

We are currently seeking aLead Medical Assistant - Psychiatry to assist the psychiatric and primary care providers with ensuring patients are met with quality care, well-documented treatment, and welcoming spaces. Maintains clinical areas based on infection control standards and patient flow expectations. They will sustain a line of communication with the psychiatric provider, primary care providers, and patients. During patient care, they will implement any and all quality care, infection control, and patient flow initiatives, policies, and procedures to enhance the patient experience. With this, the Lead Medical Assistant - Psychiatry will lead an assigned team of Medical Assistants in their onboarding, training, support, and coverage.

UCFS Hours of Operation: Open 8:00am - 7:00pm; Hours Vary By Day & Location

(We are also open on the 2nd and 4th Saturday of each month)

Expected Schedule: Full-Time 40 hours/week

Outline of Duties and Responsibilities:

• Responsible for the onboarding, training, support, and coverage for all Medical Assistants under their Supervisory Responsibilities.
• Establishes the Medical Assistant schedules.
• Completes all performance evaluations, performance improvement plans, and additional items associated with the fulfillment of their direct reports' job duties.
• Prepares the patients for examination by escorting patients to rooms, obtaining and recording assessment information, performing screening tests and procedures, and preparing specimens for transportation.
• Completed medication referrals as ordered by the provider.
• Coordinate outside referrals to radiology as ordered by the provider.
• Demonstrates flexibility in the work schedule to provide the most efficient and effective support for patients and providers.

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.

Requirements

Minimum Education and Experience

• High school diploma
• Certified Medical Assistant
• 2 years' experience of medical assisting - Ambulatory Care experience preferred
• 1 year of experience completing prior authorizations
• 1 year of experience in clinical psychiatric services highly preferred
• Current CPR certification
• Current MA or CNA certificate

Minimum Skills and Abilities

• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Compassionate and patient-centered approach to care.
• Proficient in electronic health record (EHR) systems (EPIC preferred) with working knowledge of MS Office.
• Strong organizational and time management skills.
• Exceptional interpersonal, customer service, and bedside manner.
• Ability to travel to other UCFS locations as needed for coverage.

UCFS Healthcare Offers a Competitive Benefits & Perks Package to Our Hardworking Team Which Can Include:

• Financial - Yearly Performance Merit Increases; Gain Share Program; Local & Online Discounts
• Income Security - 401(k) Plan + 6% Employer Contributions; Employer Paid Life & Disability Insurance
• Health & Wellness - Medical/Dental/Vision Insurance; Employee Assistance Program; Wellness Programs; Decompression Spaces
• Growth - Employee-Led Committees; NHSC Loan Repayment Opportunities; PSLF Eligibility; Career Path Ladders; Employer Paid Learning & Development Programs
• Fun - Appreciation, Education, and Team-Building Events

Automated Employment Decision Technology (AEDT) Notice (CT CART Act):

To assist our recruiting team, this application process may use the algorithmic features of LinkedIn (Candidate Fit / Top Match), and Handshake (Talent List Sorting), as well as on other platforms we may use. We use these automated technologies specifically to prioritize incoming applications, sort applicant lists, and match candidate profiles based on how closely provided skills, job history, experience, abilities align with our job criteria.

While a human recruiter reviews candidates and makes all final hiring and interview decisions, these automated platform tools serve as a material factor in our initial screening pipeline. These systems process data from your submitted resume, application, and public platform profiles. For inquiries or questions regarding the use of this technology, please contact us at [e-mail]

EEO Policy:

UCFS is strongly committed to a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting an enriching work culture, UCFS will continue to better serve our communities and provide quality patient, client, and resident care and services. UCFS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, and genetic information or disability, as defined and required by applicable state and federal laws. Additionally, UCFS prohibits retaliation against an applicant or employee because they have engaged in protected activity under the statutes prohibiting discrimination in the workplace.

Salary Description

$50,000 - $52,000/year (Exempt)

Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Mid to Senior Level

Job Function : Healthcare or Human Services

Job Application Link : https://recruiting.paylocity.com/recruiting/jobs/Details/4516380/United-Community-Family-Services-Inc/Lead-Medical-Assistant---Psychiatry