Lead Marine Cargo Surveyor | Claims & Risk Management

Crawford & Company; Bath; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading global claims management firm is seeking a Surveyor in Bath, UK, to oversee the technical management of insurance losses. Responsibilities include evaluating claims, conducting site assessments, and managing client relationships to ensure quality service. The role requires strong knowledge in the freight/shipping sector, and excellent communication skills are essential. The firm values customer focus, teamwork, and proactive problem-solving in its members.

Qualifications

• Good level of written English.
• Ability to communicate and maintain relationships with clients.
• Self-motivated with ability to work with minimum supervision.
• Ability to delegate and motivate team members.

Responsibilities

• Responsible for the technical and proactive management of insurance losses.
• Conduct initial visits and assess damage to a high professional standard.
• Manage client accounts ensuring compliance with specific programmes.
• Mentor junior surveyors and manage their day-to-day work.

Skills

Good understanding of international transport conventions

Good understanding of insurance policy terms

Strong knowledge of freight/shipping industry

Excellent customer service skills

Strong communication skills

IT proficient

Attention to detail

Ability to work independently

Teamwork

Proactive problem solving

Job description

A leading global claims management firm is seeking a Surveyor in Bath, UK, to oversee the technical management of insurance losses. Responsibilities include evaluating claims, conducting site assessments, and managing client relationships to ensure quality service. The role requires strong knowledge in the freight/shipping sector, and excellent communication skills are essential. The firm values customer focus, teamwork, and proactive problem-solving in its members.