Lead Manager Nights - Trowbridge Extra

Tesco UK; Trowbridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer in Trowbridge is seeking a Lead Manager to oversee store operations and team management. This role focuses on ensuring excellent customer service while leading the team from the floor. Ideal candidates should possess strong management skills, a customer-centric approach, and experience in retail. The position offers opportunities for personal growth and development in a supportive environment.

Qualifications

• Experience in a management role, preferably in retail.
• Ability to lead a team and manage operational tasks.
• Strong problem-solving skills and adaptability.

Responsibilities

• Manage a team and ensure excellent customer service.
• Lead from the front on the store floor.
• Maximize sales and ensure compliance and safety.

Skills

Management skills

Strong communication

Team building

Customer service orientation

Job description

Availability Window

• Mon: 22:00 – 07:00
• Tue: 22:00 – 07:00
• Wed: 22:00 – 07:00
• Thu: 22:00 – 07:00
• Fri: 22:00 – 07:00

Shift Pattern: Varies from day to day but are planned in advance.

To find out the school leavers age for your country please visit the following link: https://www.gov.uk/know-when-you-can-leave-school.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

Becoming a manager in a Tesco store gives you a driving role in Serving Britain's shoppers a little better every day.

As a Lead Manager you will have your own management team to guide and will often be the most senior colleague in the store, responsible for ensuring the best possible service for our colleagues and customers.

It's a chance to put your management skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers.

You'll be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together. You'll get to grow your own team - by spotting talent and giving them the feedback and support they need to be their best.

We'll look to you to maximise sales, impact and presentation for your department, while making sure everything is safe and compliant, and everyone’s in the right place at the right time.

This role is what management should be: out of the office and leading from the front - on the store floor with your colleagues and customers.

Do you have the attitude, aptitude and aspiration to be a great retail manager?

It's a role for those who love retail - but above all we need you to put people at the heart of everything you do. You will be:

• Talking to colleagues, to share and encourage new ideas and best practice
• Being warm and welcoming, taking time to recognise and listen to others
• Building a strong team spirit and a network of relationships that stretches beyond the store

Our best and most inspiring leaders have a natural ability to:

• Look ahead and seize opportunities
• Acting quickly to do what’s right for colleagues and customers
• Thriving on change and leading people through it together
• Knowing how to be at your best - and exceeding expectations

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please note Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

For more information about us please visit www.tescoplc.com.