Lead Manager Nights - Trowbridge Extra

Tesco PLC; Broxmore Park; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Broxmore Park is seeking a Lead Manager to oversee the management team and ensure excellent customer service. You will maximize sales and lead from the front on the store floor, engaging with colleagues and customers. Strong management and communication skills are crucial. This position offers several benefits, including flexible working options and discount opportunities.

Benefits

20 days holiday plus personal days

10% discount and additional savings

Access to wellbeing services

Life cover and pension plan

Uniform provided

Qualifications

• Proven experience in a management role within retail.
• Strong leadership skills to guide a team and improve service.
• Ability to work on the store floor and engage with customers.

Responsibilities

• Lead and develop your own management team.
• Maximise sales, impact and presentation for your department.
• Act as a front-line manager on the store floor.

Skills

Management skills

Communication

Team building

Customer service

Sales optimization

Job description

Becoming a manager in a Tesco store gives you a driving role in Serving Britain’s Shoppers a Little Better Every day. As a Lead Manager you will have your own management team to guide and will often be the most senior colleague in the store, responsible for ensuring the best possible service for our colleagues and customers.

It’s a chance to put your management skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers. You’ll be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together. You’ll get to grow your own team – by spotting talent and giving them the feedback and support they need to be their best.

We’ll look to you to maximise sales, impact and presentation for your department, while making sure everything is safe and compliant, and everyone’s in the right place at the right time. This role is what management should be: out of the office and leading from the front – on the store floor with your colleagues and customers. Do you have the attitude, aptitude and aspiration to be a great retail manager?

Disability Confident

We are a Disability Confident employer and will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

About Tesco

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We are the UK's number one retailer and we pride ourselves on offering a great shopping experience.

Responsibilities

• Lead and develop your own management team, guiding them to consistently deliver excellent service for our colleagues and customers.
• Maximise sales, impact and presentation for your department, while ensuring safety, compliance and staffing are optimised.
• Act as a front‑line manager, working on the store floor with colleagues and customers to model the best behaviour and support continuous improvement.
• Communicate regularly with colleagues, sharing new ideas, encouraging best practice and building strong team spirit.
• Recognise and listen to others, building a network of relationships that stretches beyond the store.
• Look ahead, seize opportunities and thrive on change, leading people through it together.
• Act quickly to do what’s right for colleagues and customers, exceeding expectations consistently.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard and an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes.
• Uniform provided and policies to support you for all of life’s moments, big and small.

Benefits to the Team

We are passionate about our food, merchandise and services and will always try to get things right for our customers. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day – helping us make a difference for our customers.