Lead Manager - Dunmow Superstore

Tesco Retail; Great Dunmow; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Tesco Retail is seeking a Lead Manager to act as the senior leader on shift, driving sales, service standards, safety and compliance. You will lead a key store department and coach colleagues to perform at their best, building a high-performing team and delivering outstanding customer experiences.

The role offers a pathway to grow as a retail leader with opportunities for development and progression. Tesco is committed to diversity and inclusion and welcomes conversations about flexible working

Qualifications

• Leadership experience in retail environments.
• Ability to coach, motivate and develop colleagues and managers.
• Proven track record of delivering customer service excellence.

Responsibilities

• Leading a key store department and acting as the senior leader on shift.
• Driving sales, standards, safety and compliance.
• Coaching from the shop floor and developing teams to perform at their best.
• Building a strong team by spotting talent and giving feedback.

Skills

Leadership experience

Retail management

Team coaching

Customer service

Job description

Availability Window

Days From time To time Mon 09:00:00 15:30:00 Tue 10:00:00 16:30:00 Wed 11:00:00 17:30:00 Fri 12:00:00 16:00:00 Sat 13:30:00 20:00:00

Customers sit at the heart of everything we do, and as a Lead Manager you play a key role in making sure their experience is outstanding every time they shop with us. Life in our stores is fast‑paced and full of variety, no two days look the same. You'll work closely with colleagues across the business, support an inclusive and collaborative culture, and help create a place where everyone can be themselves and succeed.

This role offers the chance to develop strong leadership skills, build great relationships, and make a real impact on your store's performance. Whether you're looking for stability, flexibility, or a clear path to grow your career, being a Lead Manager at Tesco gives you the opportunity to thrive.

• Competitive salary with an excellent benefits package.

Lead Manager shift patterns vary day to day but are planned in advance to support work life balance.

Leading a key store department and acting as the senior leader on shift, ensuring excellent service for customers and colleagues.

Driving sales, standards, safety, and compliance while improving routines and ways of working.

Leading from the shop floor coaching, motivating, and developing colleagues and managers to perform at their best.

Building a strong team by spotting talent, giving clear feedback, and supporting growth.

Championing Tesco products, services, and community involvement to create an engaging store environment.

Ensuring smooth daily operations with the right people in the right place at the right time.

Bringing previous leadership experience in retail or a fast paced, customer focused environment, with a proven ability to manage teams, solve problems, and deliver results.

A strong desire to grow as a retail leader, with the attitude and aptitude to succeed.

Previous experience leading a team in a retail or fast paced, customer focused environment.

A people first approach, creating a warm, welcoming atmosphere for colleagues and customers.

Confidence in sharing ideas, encouraging best practice, and building strong relationships across the store.

The ability to spot opportunities, act quickly, and make decisions that support your team and customers.

Resilience and adaptability, thriving through change and guiding others through it.

Self-awareness and drive, consistently performing at your best and exceeding expectations.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome.

We're also understand that life varies for each of us, so we're always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.