Lead Luxury Food Hall Retail & Team Growth

Harrods Careers; Cheltenham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury retailer in the UK is seeking a Retail Manager for their Food Halls Division. The role focuses on building high-performing teams, delivering exceptional customer service, and ensuring compliance with Food Safety regulations. The ideal candidate will have experience in retail management and a passion for luxury customer service, along with strong coaching and data analysis skills. Competitive benefits package included.

Benefits

Competitive bonus scheme

Pension plan

Flexible working

25 days’ holiday plus birthday off

Up to 33% in-store discount

Season ticket loan

Qualifications

• Proven ability to build, lead and support teams in a retail environment.
• Strong relationship skills with a focus on customer service.
• Capability to analyze and interpret multiple data sources.

Responsibilities

• Lead a team in delivering exceptional customer service.
• Drive performance coaching and team success.
• Ensure compliance with Food Safety regulations.

Skills

People management

Coaching

Data analysis

Emotional intelligence

Customer service

Job description

A leading luxury retailer in the UK is seeking a Retail Manager for their Food Halls Division. The role focuses on building high-performing teams, delivering exceptional customer service, and ensuring compliance with Food Safety regulations. The ideal candidate will have experience in retail management and a passion for luxury customer service, along with strong coaching and data analysis skills. Competitive benefits package included.