Lead IUC Face-to-Face Ops – Out-of-Hours

IC24 LTD; Norwich; On-site; GBP 45,000 - 49,000; Full time

Job summary

A not-for-profit social enterprise in the UK is seeking an experienced Operations Manager to oversee the Face-to-Face Integrated Urgent Care Services. The role involves managing a diverse team and ensuring efficient operations while maintaining high-quality patient care. Ideal candidates will have strong leadership skills, operational management experience, and a passion for team engagement. This position offers a salary between £45,000 - £49,000 per annum and various employee benefits.

Benefits

Basic salary between £45,000 - £49,000 p/a DOE

NHS Pension Scheme

Employee recognition schemes

24/7 wellbeing and counselling support

Learning and development opportunities

Flexible working arrangements

Qualifications

• Experienced operational leader in a fast-paced environment.
• Proven experience managing operational teams within a service delivery environment.
• Strong communicator who can inspire and engage teams.

Responsibilities

• Manage clinical and non-clinical teams across Norfolk.
• Ensure OOH sites run safely and efficiently.
• Engage with frontline colleagues and build strong relationships.

Skills

Operational management experience

Leadership skills

Communication skills

Data analysis

Job description

A not-for-profit social enterprise in the UK is seeking an experienced Operations Manager to oversee the Face-to-Face Integrated Urgent Care Services. The role involves managing a diverse team and ensuring efficient operations while maintaining high-quality patient care. Ideal candidates will have strong leadership skills, operational management experience, and a passion for team engagement. This position offers a salary between £45,000 - £49,000 per annum and various employee benefits.