Lead IT Engineer - Secure, Automate & Mentor IT Infra

Quickline Communications; Kingston upon Hull; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Pension – 5% employer / 5% employee

Health cashback scheme

25 days annual leave + birthday/house/

Free parking on site

Lunch & Learns

Social events

Life assurance

Discount scheme

Job summary

Quickline Communications Limited in the UK is seeking a Lead IT Engineer to own complex incidents and lead L2/L3 escalations. You’ll manage Microsoft 365, Entra ID, Active Directory, Windows and Linux infrastructure, and drive secure, resilient operations across the IT stack.

You’ll apply Defender, MFA and patching practices while automating tasks with PowerShell and mentoring junior engineers. This role is focused on delivering reliable, scalable IT services for the business.

Qualifications

• Strong L2/L3 experience in IT engineering, infrastructure or technical support.
• Microsoft technologies are familiar territory, particularly Microsoft 365, Entra ID, Active Directory, Windows Server and Intune.
• Security and resilience: Defender, vulnerability management, patching, monitoring, backup and disaster recovery.
• Complex troubleshooting with networking fundamentals including DNS, DHCP, VPNs and firewalls.
• PowerShell or scripting to automate tasks and improve efficiency.

Responsibilities

• Take the lead on the tough stuff, acting as senior L2/L3 escalation point and owning complex incidents through to resolution.
• Get hands-on across the technology estate including Microsoft 365, Entra ID, Active Directory, Windows and Linux infrastructure and endpoint management.
• Integrate security as part of day-to-day operations using Defender, MFA, Conditional Access and vulnerability management.
• Automate routine tasks and improve monitoring using PowerShell and scripting.
• Be a technical go-to for the team, mentoring L1/L2 engineers and collaborating with IT Architect and wider teams.

Skills

L2/L3 IT engineering

Microsoft 365

Entra ID

Active Directory

Windows Server

Intune

PowerShell scripting

Networking fundamentals

Tools

Microsoft Defender

Monitoring tools

Backup solutions

Job description

Quickline Communications Limited in the UK is seeking a Lead IT Engineer to own complex incidents and lead L2/L3 escalations. You’ll manage Microsoft 365, Entra ID, Active Directory, Windows and Linux infrastructure, and drive secure, resilient operations across the IT stack.

You’ll apply Defender, MFA and patching practices while automating tasks with PowerShell and mentoring junior engineers. This role is focused on delivering reliable, scalable IT services for the business.