Lead Infrastructure Engineer - Technology Lifecycle Management

J.P. Morgan; Bournemouth; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial institution in the United Kingdom is seeking a Lead Infrastructure Engineer to manage technology inventories and vendor relationships. The ideal candidate will possess strong problem-solving skills, a detail-oriented mindset, and experience with automation tools like Jira and ServiceNow. This role offers the opportunity to work with complex systems in a collaborative environment that values innovation and continuous learning.

Qualifications

• Formal training or certification on infrastructure engineering concepts.
• Proficient advanced experience in infrastructure engineering.
• Ability to learn quickly and retain knowledge across diverse technologies.

Responsibilities

• Managing inventory and product lifecycles.
• Overseeing vendor relationships.
• Supporting risk management and compliance.
• Identifying opportunities for process improvement and automation.

Skills

Strong critical thinking

Problem-solving abilities

Detail-oriented mindset

Skills in automation

Customer-focused approach

Collaborative spirit

Excellent communication skills

Education

Formal training or certification in infrastructure engineering

Tools

Jira

ServiceNow

Job description

As the Lead Infrastructure Engineer at JPMorgan Chase within the MMC Supply Chain Engineering team, you will play a vital role in supporting the backbone of our global technology infrastructure. You will be a key contributor to the tools and processes that empower our engineering teams, ensuring our technology environments run smoothly, securely, and efficiently. This role offers exposure to a wide range of technologies and products, giving you the chance to broaden your technical understanding and contribute to continuous improvement across MMC.

You’ll work alongside motivated colleagues to set functional goals and priorities that align with our overall strategy.

Job Responsibilities:

• Managing inventory and product lifecycles, ensuring our technology assets are optimized and up-to-date
• Overseeing vendor relationships and supporting hardware/software asset management
• Supporting risk management and compliance through high-quality data and process expertise
• Identifying opportunities for process improvement and automation

This role offers exposure to a wide range of technologies and products, giving you the chance to broaden your technical understanding and contribute to continuous improvement across MMC.

Required qualifications, capabilities & Skills:

• Formal training or certification on infrastructure engineering concepts and proficient advanced experience
• Strong critical thinking and problem-solving abilities
• Detail‑oriented mindset with a focus on process excellence
• Quick learner, able to retain knowledge across diverse technologies and workflows
• Skills in automation, digital workflows & use of product data, using tools such as Jira & ServiceNow
• Customer‑focused approach, with creativity in delivering solutions and driving improvements
• Collaborative spirit, able to work effectively with teams and individuals across the organization
• Excellent communication skills

Preferred qualifications, capabilities & skills:

• Background in technology functions with coding knowledge

If you’re passionate about technology, enjoy working with complex systems, and want to make a difference in how a leading financial institution operates, this is the perfect opportunity. You’ll gain hands‑on experience with enterprise platforms, develop valuable skills, and be part of a team that values innovation and continuous learning.