Lead Forward Deployed Engineer

Artificial Labs; Harrow; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Private medical insurance

Income protection

Life insurance

On-site gym

Paternity pay

Team events

Pension contribution

Stock options

Birthday bonus

28 days holiday

Home office allowance

MacBook

Learning allowance

YuLife benefits

Tree planting

Coffee machine

Job summary

Artificial Labs is seeking a Lead Forward Deployed Engineer to guide a small, skilled team in delivering customised technical solutions for insurers and brokers. The role blends engineering leadership with direct client interaction and a deep understanding of the insurtech space, including cross-functional collaboration with product and commercial teams.

The position is hybrid, with 2–3 days per week at HQ or client sites in the City of London, offering a competitive compensation package and

Qualifications

• Experience leading and mentoring engineering teams.
• Proven track record delivering client-focused tech solutions.
• Strong communication with technical and non-technical stakeholders.
• Able to thrive in a fast-changing scale-up environment.

Responsibilities

• Lead analysis of prospective partners' and clients' business requirements, translating into robust technical solutions using Brossa.
• Manage and mentor a team of Forward Deployed Engineers to meet performance goals.
• Own the design, configuration and delivery of formal specifications for insurance products across multiple lines of business (e.g. marine, aviation, political violence).
• Collaborate with product, engineering and commercial teams to customise and configure the platform for client needs.
• Build and manage platform integrations, ensuring reliable delivery and ongoing technical support.
• Demonstrate product value and technical credibility to senior internal and client stakeholders.

Skills

Team leadership

Programming fundamentals

Functional languages

Client engagement

Stakeholder communication

Insurtech domain knowledge

Tools

Brossa

Job description

About Artificial

Help shape the future of specialty insurance

At Artificial, we're building the next generation of technology for the specialty (re)insurance market. Our mission is to transform how brokers and carriers operate in complex markets by removing operational barriers and enabling smarter, faster decision-making.

We use modern technology to solve real challenges for some of the world's leading brokers and insurers. By automating the repetitive and structuring the complex, we help our partners unlock new opportunities for innovation and growth.

You'll be joining a collaborative team that values curiosity, ownership, and continuous learning. We work in an environment where ideas are heard, support is built-in, and outcomes matter. Everyone here has the chance to make a tangible impact on our products, our customers, and the industry.

We've just raised $45M (£33M) in Series B funding from lead investor CommerzVentures, new investor Move Capital, as well as all existing shareholders. This investment round gives us the room to grow with confidence, continue to innovate, and ensure that Artificial remains the first choice for brokers and carriers seeking a smarter way to trade digitally.

Join us, and take the chance to be a part of something that will change the landscape of insurance for generations.

Role Background

We are looking for a skilled and personable Lead Forward Deployed Engineer to lead a team and configure and deliver technical solutions to meet individual client needs. The role combines programming expertise with a deep understanding of the insurance/insurtech space, comprising engineering, sales, and client success.

Successful candidates will join an established and growing team to meet the demands of growth, working collaboratively with Engineering, Product and Commercial teams. You will be responsible for proof of value / pilot projects that are pivotal to our growth strategy.

Please note, this is a hybrid role with 2-3 days per week based at our HQ or at client site (City of London).

About The Role

• Lead the analysis of prospective partners' and clients' business requirements, translating them into robust technical solutions using our domain-specific, spreadsheet-like functional programming language, Brossa
• Manage and mentor a team of Forward Deployed Engineers to meet performance goals, providing regular feedback, coaching, and support for professional development.
• Manage and develop a team, setting clear objectives, providing regular feedback, and supporting their growth within the team.
• Own the design, configuration and delivery of formal specifications for insurance products across multiple lines of business (e.g. marine, aviation, political violence)
• Act as a trusted technical partner to clients, shaping solutions that align with their strategic goals and constraints
• Collaborate closely with product, engineering and commercial teams to customise and configure the platform for client needs
• Build and manage platform integrations, ensuring reliable delivery and ongoing technical support
• Demonstrate product value and technical credibility to senior internal and client stakeholders

About You

• You have a strong foundation in programming and are comfortable working with domain-specific or functional languages
• Proven experience leading and developing teams with a track record of building high-performing cultures and growing talent into more senior roles.
• You communicate clearly and confidently with both technical and non-technical stakeholders, including client leadership
• You thrive in a fast-changing scale-up environment and are comfortable operating with ambiguity and autonomy
• You are solutions-driven, with a continuous improvement mindset towards systems and processes
• You have excellent analytical and problem-solving skills, and enjoy tackling complex, real-world problems
• You are able to learn new platforms and domains quickly and apply that knowledge effectively

We especially want to hear from you if you have

• Collaborative skills with an emphasis on product quality.
• Experience in insurtech, insurance or related industries.
• Strong problem-solving skills.
• Experience in a distributed work environment.

Benefits

• Private medical insurance
• Income protection insurance
• Life insurance of 4 * base salary
• On-site gym and shower facilities
• Enhanced maternity and paternity pay
• Team social events and company parties
• Salary exchange on pension and nursery fees
• Access to Maji, the financial wellbeing platform
• Company stock options managed through Ledgy
• Milestone Birthday Bonus and a Life Events leave policy
• Generous holiday allowance of 28 days plus national holidays
• Home office and equipment allowance, and a company MacBook
• Learning allowance and leave to attend conferences or take exams
• YuLife employee benefits, including EAP and bereavement helplines
• For each new hire, we plant a tree through our partnership with Ecologi Action
• The best coffee machine in London, handmade in Italy and imported just for us!

We're proud to be an equal opportunities employer and are committed to building a team that reflects the diverse communities around us. If there's anything you need to make the hiring process more accessible, just let us know—we're happy to make adjustments. You're also welcome to share your preferred pronouns with us at any point.

As part of our hiring process, we'll carry out some background checks. These may include a criminal record check, reviewing your credit history, speaking with previous employers and confirming your academic qualifications.