Lead for Service Quality Review (SQR) Programme | South London and Maudsley NHS Foundation Trust

South London and Maudsley NHS Foundation Trust; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading NHS mental health provider in London is seeking a Senior Nursing Leader to develop and oversee the Service Quality Review Programme. You will ensure quality of care across all services and engage with patients and staff for effective improvement initiatives. The ideal candidate will have strong leadership skills and a commitment to providing safe, compassionate care. The role offers opportunities for professional development within a unique organization committed to mental health.

Qualifications

• Proven experience in senior nursing roles, demonstrating effective leadership.
• In-depth understanding of regulatory compliance and quality improvement.
• Ability to translate data into actionable strategies.

Responsibilities

• Lead the development of the Service Quality Review Programme.
• Ensure engagement with patients and staff during quality reviews.
• Deliver assurance on regulatory performance and quality improvement.
• Develop an integrated SQR dashboard for themes and insights.

Skills

Leadership skills

Clinical credibility

Cultural competence

Quality improvement methodologies

Job description

NHS AfC: Band 8B

The postholder will lead the development, delivery, and ongoing improvement of the Trust-wide Service Quality Review (SQR) Programme, ensuring that care delivery across all services is safe, effective, compassionate, responsive, and well-led.

This role provides visible senior nursing leadership, contributing to the Trust assurance framework, monitoring of regulatory compliance, and identification of areas for continuous quality improvement.

The postholder will contribute directly to the Trust’s assurance and governance framework, strengthening oversight and embedding a culture of continuous learning and improvement.

The postholder will work closely with the Chief Nurse, Deputy Chief Nurses, the Trust Quality Team and senior leadership teams, to design, embed, and sustain a comprehensive Service Quality Review framework including co produce visits with external agencies and service users.

The postholder will have the leadership skills and clinical credibility to influence across professional and organisational boundaries, using insight and data to drive meaningful improvement. They will also inspire others through visible leadership, collaboration, and a deep commitment to safe, person-centred, and equitable care.

Responsibilities

• Quality Review (SQR) Programme, reviewing CQC quality statements and improvement priorities across services.
• Provide senior leadership and professional oversight for regular SQRs across inpatient, community, and corporate settings.
• Ensure each review incorporates meaningful engagement with patients, carers, and staff, conducted with cultural competence and professional curiosity.
• Translate findings into actionable intelligence by triangulating data from governance, incidents, complaints, and audits.
• Identify and report quality risks through established governance processes, supporting learning reviews, external notifications, and improvement planning.
• Work collaboratively with Quality Improvement and operational teams to coach and mentor local leaders in self-assessment, inspection readiness, and quality improvement methodologies.
• Deliver assurance to the Chief Nurse, Executive Team, and Trust Board on regulatory performance and continuous quality improvement.
• Develop and maintain an integrated SQR dashboard to capture themes and insights from audits, complaints, incidents, and feedback.
• Champion a culture of openness, inclusion, and psychological safety, ensuring reviews promote dignity, equity, and alignment with Trust values.
• Lead by example & secure and assure the highest standard of clinical care.
• Understand, oversee and lead actions as required related to Trustwide SQR actions.

About SLaM

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.

We provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field. SLaM delivered more than 14,000 training experiences in 2014; providing an extensive range of learning opportunities for staff at all levels. In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.

This advert closes on Monday 1 Dec 2025