Lead for Patient Safety Incident Management

North London NHS Foundation Trust; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working opportunities

NHS Pension Scheme

Generous annual leave

Staff networks

Job summary

North London NHS Foundation Trust is seeking a Lead for Patient Safety Incident Management to provide specialist patient safety leadership across an allocated Care Group. You will embed a just and learning culture, support PSIRF implementation, and advise on incident responses and mortality review actions.

You will lead investigations, coordinate initial responses to significant incidents, apply systems thinking and involve patients and families where appropriate.

Qualifications

• Experience in patient safety or clinical governance is essential.
• Experience leading investigations and learning from safety events is required.
• Ability to support spokespeople and senior leaders with safety reporting and governance.

Responsibilities

• Lead on patient safety incidents reviews, classifications and follow-up actions.
• Coordinate learning from safety events and ensure actions are implemented and sustained.
• Provide expert guidance on PSIRF, Duty of Candour and mortality review activities.
• Prepare high-quality safety reports, dashboards and governance communications.
• Support units to translate learning into measurable safety improvements.

Job description

Are you an experienced patient safety or clinical governance professional who is passionate about learning, improvement and safer care? North London NHS Foundation Trust is seeking a credible and motivated Lead for Patient Safety Incident Management to provide specialist patient safety leadership to an allocated Care Group. You will be the principal link between the Care Group and the Patient Safety Incident Management Team, helping to embed a just and learning culture in which incident responses lead to meaningful and sustainable improvement. Working within the Deputy Chief Nursing Officer's Quality and Safety Directorate, you will support the implementation of the Patient Safety Incident Response Framework (PSIRF), the Trust's Patient Safety Incident Response Plan, Learning from Deaths arrangements and the wider patient safety agenda. You will provide expert advice, constructive challenge and practical support to clinical and operational leaders across the Trust. You will:

• Lead and quality-assure patient safety investigations and other learning responses, including PSIIs, After Action Reviews, SWARMs, multidisciplinary learning reviews and thematic reviews.
• Support services promptly following significant patient safety incidents, providing specialist oversight and coordination of the initial response.
• Apply systems thinking and human factors principles to identify contributory factors, system issues and opportunities for improvement.
• Promote meaningful involvement of patients, families and carers throughout patient safety responses and support compliance with Duty of Candour.
• Oversee learning arising from deaths and support the monitoring and delivery of actions arising from mortality reviews.
• Analyse intelligence from incidents, complaints, mortality reviews, claims, audits and risks to identify emerging themes and priorities.
• Support Care Groups to translate learning into measurable safety improvement and monitor whether agreed actions are effective and sustained.
• Develop patient safety capability through training, coaching, workshops, reflective learning and support for staff leading safety reviews.
• Produce high-quality patient safety reports, dashboards and thematic analyses for governance meetings, senior leaders and Trust committees.

At North London NHS Foundation Trust, we are committed to providing consistently high-quality care closer to home, improving equity of outcomes, creating great places to work and using research, quality improvement and technology to strengthen our services.

• We offer flexible working opportunities, health and wellbeing initiatives, NHS discounts, generous annual leave, access to the NHS Pension Scheme and support from our staff networks.

This is an opportunity to take a leading role in strengthening patient safety practice, supporting organisational learning and ensuring that the experiences of patients, families and staff result in demonstrable improvements to care. If you have the expertise and commitment to help us build a stronger just and learning culture, we would welcome your application.

Main Duties & Responsibilities

• Lead on incident review, coding, investigation and follow up
• Facilitate Patient Safety Incident Reviews
• Facilitate After Action Reviews
• Facilitate incident review training
• Attend governance meetings - for patient safety matters, and incident review meetings
• Provide timely information reports
• Co-ordinate the management of Patient Safety Alerts
• Undertake and support Quality Improvement projects
• Presentations and report writing
• To support the Legal Services Team in the management of cases for review by HM Coroner
• To support the Patient Safety Partners in their role.