Lead Engineer – Salesforce Marketing Automation

Pertemps; Milton Keynes; Hybrid; GBP 47,000 - 57,000; Full time

Job summary

A prominent educational institution is seeking a Lead Engineer for Salesforce Marketing Automation to drive the design and delivery of marketing solutions. This role requires proven experience in building marketing automation solutions, strong engineering skills, and the ability to mentor technical teams. The position supports hybrid working with flexible arrangements. Competitive salary offered between £47,389 and £56,535.

Qualifications

• Proven experience in building marketing automation solutions, ideally in Salesforce.
• Solid coding and architectural skills.
• Familiarity with CI/CD pipelines.

Responsibilities

• Lead engineering efforts for Salesforce marketing automation.
• Architect and implement frameworks for multi-channel marketing.
• Mentor and guide technical teams.

Skills

Marketing automation solutions

Software engineering

Data workflows and analytics

DevOps practices

Excellent communication skills

Analytical thinking

Job description

Lead Engineer - Salesforce Marketing Automation

The Open University

Location: Milton Keynes / Hybrid (on-site ~1 day per week)

Salary: £47,389 - £56,535 plus a market supplement (to July 2027)

Contract: Permanent, 37 hours per week

Role Overview

This Lead Engineer role will drive the design, delivery and evolution of marketing automation solutions within Salesforce. The position sits at the interface of technology, marketing and data - owning technical leadership, architecture decisions and solution delivery to power personalised engagement and cross‑channel orchestration. With a strong engineering mindset, the post holder will support both hands‑on development and technical strategy, working closely with senior stakeholders and delivery teams.

Key Responsibilities

• Lead engineering efforts for marketing automation solutions within Salesforce, ensuring high performance, scalability and reliability.
• Architect and implement frameworks, automation pipelines and integrations to support multi‑channel marketing operations.
• Promote and demonstrate technical best practices: coding standards, testing, CI/CD pipelines and monitoring.
• Work with marketing, data and product stakeholders to translate business requirements into technical design and implementation.
• Oversee data architecture, segmentation and analytics support within marketing automation platforms.
• Mentor and guide developers, creating a culture of technical excellence and continuous improvement.
• Manage operational stability, handle escalations and ensure effective incident and problem resolution.

Candidate Profile

Essential

• Proven experience building and managing marketing automation solutions, ideally within Salesforce or similar platforms.
• Strong software engineering background: solid coding, architecture and integration skills.
• Experience with data workflows, segmentation, analytics and automation in a marketing context.
• Understanding of DevOps practices, CI/CD pipelines and engineering excellence frameworks.
• Excellent communication skills - able to engage technical teams and business stakeholders alike.
• Analytical, solution‑oriented thinker capable of leading complex technical initiatives.

Desirable

• Prior leadership or mentorship of technical teams.
• Experience in higher education or mission‑driven organisations.
• Familiarity with hybrid working models and global/distributed teams.

Working Environment

The Open University encourages flexible working, supporting hybrid arrangements and a culture of collaboration and professional development. The role will involve a mix of remote work and time at the Milton Keynes site.