Lead Dynamics Solution Architect

ao.com; Crewe; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

5% pension contribution match

Discounted gym membership

Free onsite parking and breakfast

Enhanced family leave policies

Job summary

A leading online electrical retailer in Crewe seeks a Lead Dynamics Solution Architect to own end-to-end architecture for D365 solutions across various business units. The candidate will ensure scalable, secure solutions aligned with Microsoft's roadmap while managing configurations and integrations. Collaboration is key, working with delivery teams to maintain platform readiness. Competitive benefits include 25 days of holiday and a pension plan. Join us in shaping customer experiences with technology.

Qualifications

• Extensive experience architecting D365 F&O, Supply Chain and/or WMS.
• Strong knowledge of integration patterns and data architecture.
• Deep understanding of D365 internals and APIs.

Responsibilities

• Own the end-to-end architecture across various business units.
• Set clear design standards and ensure solutions are scalable.
• Govern configuration, extensions, and integrations while controlling technical debt.

Skills

Extensive experience architecting D365 F&O, Supply Chain and/or WMS

Strong knowledge of Microsoft extensibility framework

Strong familiarity with Azure services

Excellent communicator with strong stakeholder influence

Ability to simplify complex architectural decisions

Job description

Contract Type

Permanent

Department

Tech

Location

Crewe

Post Code

CW1 6BF

About The Role

The D365 Solution Architect plays a key role in shaping how we use Microsoft Dynamics 365 across Finance & Operations, Supply Chain, WMS and Azure. They’re responsible for the end‑to‑end design of our solutions, making sure everything hangs together — from functionality and integrations through to data, security and long‑term supportability.

This role keeps us aligned with Microsoft’s roadmap, sets clear architectural standards and cuts out unnecessary complexity. The focus is on building solutions that are scalable, reliable and ready for One Version — not just today, but for the long term.

Working closely with Functional and Technical Consultants, Integration Engineers, Test Leads, Enterprise Architects and our business teams, the Solution Architect helps create a D365 platform that’s secure, cost‑effective and built to support the way AO operates.

Here’s What You Can Expect To Be Doing

As D365 Solution Architect, you own the end‑to‑end architecture across Finance & Operations, Supply Chain, WMS and Azure. You set the direction, define clear design standards and make sure solutions are simple, scalable and aligned to Microsoft’s roadmap — with minimal customisation and full One Version readiness.

You govern configuration, extensions, integrations and ISVs, balancing the right use of D365, Power Platform and third‑party tools while keeping technical debt under control. You ensure integrations are robust, data flows are reliable and the platform can handle high‑volume, business‑critical workloads.

You provide architectural oversight across environments, releases, data migration and cutover, making sure the platform is resilient, secure and operationally ready. Working closely with delivery teams, enterprise architecture, Microsoft and vendors, you guide decisions, challenge complexity and help build a D365 platform that’s cost‑effective, secure and built to support how AO runs — especially at peak.

A Few Things About You

Architecture & Technical Expertise

• Extensive experience architecting D365 F&O, Supply Chain and/or WMS.
• Strong knowledge of Microsoft extensibility framework, integration patterns and data architecture.
• Deep understanding of D365 internals, data entities, dual‑write/CDS/Dataverse and APIs.
• Strong familiarity with Azure services (Logic Apps, API Management, Service Bus, Event Grid, Function Apps).
• Experience assessing ISVs, AppSource solutions and custom extensions.

Engineering, Delivery & Governance

• Strong skills in solution governance, impact assessments and quality gates.
• Experience supporting release readiness, regression strategy and One Version compliance.
• Ability to produce high‑quality architectural documentation and solution diagrams.
• Awareness of DevOps pipelines, environment strategy and testing automation needs.

Security, ITSM and Operational Awareness

• Understanding of RBAC, identity patterns, compliance and operational security.
• Experience designing observable, traceable and monitorable enterprise solutions.
• Awareness of cloud cost optimisation and operational SLAs.

Core Skills

• Excellent communicator with strong stakeholder influence.
• Ability to simplify complex architectural decisions.
• Structured, analytical and proactive approach.
• Highly collaborative, working across teams to maintain platform and programme alignment.

A Bit About Us

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

Job Title: Lead Dynamics Solution Architect