Lead Digital Project Manager

DWP Digital; Leeds; Hybrid; GBP 75,000 - 81,000; Full time

Job summary

A leading government department is seeking a Lead Digital Project Manager to oversee the delivery of significant projects impacting UK citizens. This role involves managing complex initiatives and driving digital transformation while fostering team leadership in a hybrid working environment. Competitive pay and a comprehensive benefits package are included.

Benefits

28.97% employer pension contributions

Flexible working hours

Generous leave package

Professional development opportunities

Sports and social activities

Qualifications

• Confidence in delivering complex, high-impact projects from start to finish.
• Ability to make projects commercially viable and improve existing services.
• Strong skills in managing risks and issues.
• Experience in influencing senior stakeholders and resolving strategic issues.
• Passion for developing and mentoring project managers.

Responsibilities

• Manage end-to-end delivery of multiple programmes/projects.
• Coordinate with teams across DWP functions.
• Ensure projects deliver real value and improve services.
• Lead projects changing how services are accessed.

Skills

Project management

Stakeholder management

Risk management

Leadership

Supplier management

Job description

Lead Digital Project Manager

Pay up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

Join DWP as a Lead Digital Project Manager and manage end-to-end delivery of multiple programmes or projects that have significant business impact. You'll bring skills in line management, coaching and mentoring and strong project management experience as you deliver projects that have significant impact on peoples lives day to day.

Please note - we are hiring two Lead Digital Project Managers. Due to the location of existing colleagues and teams, for one of these roles will need to visit our Newcastle office once a week for team meetings, regardless of your main office location. This travel will be paid for by DWP.

DWP. Digital with Purpose.

We are looking for a Lead Digital Project Manager to join our community of tech experts in DWP Digital.

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Confidence in delivering complex, high-impact projects from start to finish, keeping them on time, on budget, and within scope.
• Ability to make projects commercially viable, ensuring they deliver real value and improve existing services.
• Strong skills in managing risks, issues, and dependencies, and supporting others to do the same.
• A natural leader who can build positive team culture, handle challenges, and lead by example.
• Experience in influencing senior stakeholders, resolving strategic issues, and navigating complex environments.
• Ability to set priorities and guide teams, helping colleagues succeed in challenging situations.
• Expertise in managing suppliers and procurement, ensuring compliance and securing value for money.
• Passion for developing people, managing and mentoring senior project managers, and supporting growth across the delivery community.

You and your role

We are looking for Lead Digital Project Managers to work with us in one of two teams:

The Digital Channels Customer Experience Team, which is leading DWP's digital transformation, creating a modern, consistent, multi-channel experience for our customers. This team works across all DWP functions to make services more user-focussed and customer friendly.

Citizen Information are responsible for the ecosystem of digital products and services that underpin our use of customer data. This includes daily responsibility for the security and performance of our current services and enabling colleagues to serve their customers.

You will be leading the delivery of the next generation of digital products or evolving existing products to transform DWP into a digital first operation with multiple channels to best support our users and customers.

Our Lead Digital Project Managers will work across the whole of DWP and across government areas, leading projects that are changing how we provide and give access to our services. You'll need a 'can do' approach, curiosity and incredibly strong stakeholder management skills.

You'll also be part of a thriving Project Delivery community of practice, and we'll support you as you grow your skills and your career, with a range of development and stretch opportunities to suit your preferred learning style.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of £75,026 - £80,267

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,735 per year.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

Process

We know your time is valuable so our application and selection process is just two stages:

• Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
• Interview: a single stage interview online.

CLICK APPLYfor more information and to start your application.